ALEC VAN GELDER
Jacksonville
Summary
Motivated individual, with experience in high-volume restaurant serving. Organized, driven and effective with dealing with demanding individuals. Committed to learning and working hard.
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Southern Table Hospitality
07.2024 - Current
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Server/Bartender
White Chocolate Grill
01.2022 - 07.2023
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Increased sales significantly by upselling higher-end products to customers.
Amazon Warehouse
11.2021 - 12.2021
- Season position
- Loading trucks with packages
- Grabbing packages off conveyor belt
Server
Maynard's
05.2021 - 09.2021
- Taking food and drink orders in a high-volume, fast paced environment.
- Listen to customers order changes for dietary needs.
- Upsell to customers for drinks and desserts.
- Resolve conflicts as necessary.
Expo
Maynard's
03.2019 - 05.2021
- Assist in final preparation of plate.
- Ensure orders are correct before going to table.
- Prioritize orders.
- Assist chefs with making sauces and dressings, cutting fruit and other food prep.
Education
BBA - Supply Chain Management
FSCJ
Jacksonville, FL05-2027
High School Diploma -
Mound Westonka High School
Minnetrista, MN06.2020
Skills
- Excellent listening skills
- Customer Service
- High Energy
- Teamwork
- Dependable
- Willingness to learn
- Restaurant operations management
- Team management
- Point of sale (POS) system operation
- Supply chain management
Timeline
Restaurant Manager
Southern Table Hospitality
07.2024 - Current
Server/Bartender
White Chocolate Grill
01.2022 - 07.2023
Amazon Warehouse
11.2021 - 12.2021
Server
Maynard's
05.2021 - 09.2021
Expo
Maynard's
03.2019 - 05.2021
BBA - Supply Chain Management
FSCJ
High School Diploma -
Mound Westonka High School