Alec Warren
Virginia Beach,VA
Summary
Sales and success driven, goal-oriented professional dedicated to driving operational success with over 10 years of strategic sales and operation management experience. Positive, adaptable leader passionate about building lasting relationships with customer-partners and team members alike.
Overview
15
15
years of professional experience
Work History
Branch Manager
Triple-S Steel Supply
Chesapeake, Virginia
07.2016 - Current
- Formerly BMG Metals, Inc
- Oversee a staff of 25+, including sales personnel (inside sales and outside sales,) warehouse and delivery drivers
- Recruit, select, train and coach employees
- Manage, develop, coach, control and motivate sales force to ensure that a high professional standard is achieved and sales targets are achieved
- Meet with customers to discuss their evolving needs and assess the quality of our company's relationship with them
- Prepare and complete action plans to increase production, productivity, quality and customer service standards
- Forecast market trends and implement sales strategies that align with meeting annual budget
- Developing and managing sales plans to increase quotes, orders, lines of billing, and net accounts on a daily, monthly, quarterly and annual basis
- Resolve any and all problems, including issues concerning inbound and outbound shipments, associated logistics systems, and customer issues
- Run a safe, injury and accident free workplace with (1) time loss incident in 5 years
- Purchase and manage inventory on an as needed or as sold basis
- Develop relationships with vendors and negotiate pricing and terms
- Managing P&L statement on a daily, monthly and annual basis
- Prepare budgets and approve budget expenditures
- Grew 30% in three years and continued to grow sales in the years after, meeting or exceeding annual budget for five years running.
Operations Manager
BMG Metals, Inc
Chesapeake, Virginia
01.2016 - 07.2016
- Oversee entire warehouse team, including warehouse workers (first and second shift) and delivery drivers
- Manage inbound and outbound delivery trucks
- Ensure all orders are pulled and shipped correctly and in a timely manner
- Coordinate with branch manager and sales team to implement best practices to achieve the highest level of customer service possible
- Promoted to Branch Manager.
Branch Manager
Dillon Supply Company
Norfolk, Virginia
01.2015 - 01.2016
- Develop and implement sales plans
- Direct all operational aspects of the business including sales and customer service, distribution, and operations
- Resolve customer issues as needed
- Make sales calls on customers to generate opportunities and grow sales
- Manage P&L on a daily, monthly and annual basis
- Promoted to Dillon's sister company, BMG Metals, to serve as Operations Manager.
Inside Sales Representative
Dillon Supply Company
Norfolk, Virginia
01.2014 - 01.2015
- Handle inbound and outbound sales calls
- Contact existing and potential new customers to generate sales leads and opportunities
- Developed friendly rapport with customers and prospects to build relationships and grow sales
- Entered quotes and followed up with customers to convert to orders and new business
- Promoted to Branch Manager.
Warehouse Manager
Dillon Supply Company
Norfolk, Virginia
05.2009 - 01.2014
- Oversee entire warehouse team, including warehouse workers and delivery drivers
- Manage inbound and outbound delivery trucks
- Ensure all orders are pulled and shipped correctly and in a timely manner
- Coordinate with branch manager and sales team to implement best practices to achieve the highest level of customer service possible
- Promoted to Inside Sales Representative.
Education
Tidewater Community College
Skills
- Problem Solving Expert
- Sales Management Experienced
- Operations Management Expert
- Teamwork and Team Building Expert
- Decision Making Expert
- Organization Expert
Timeline
Branch Manager
Triple-S Steel Supply
07.2016 - Current
Operations Manager
BMG Metals, Inc
01.2016 - 07.2016
Branch Manager
Dillon Supply Company
01.2015 - 01.2016
Inside Sales Representative
Dillon Supply Company
01.2014 - 01.2015
Warehouse Manager
Dillon Supply Company
05.2009 - 01.2014
Tidewater Community College
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