Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aleceya Junka

Puyallup

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Hardworking employee enthusiastic about learning sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Overview

4
4
years of professional experience

Work History

Field Marketing Representative

Celcius
04.2024 - Current
  • Streamlined event setup processes, reducing preparation time while maintaining high standards of presentation quality.
  • Generated leads for sales teams through strategic product demonstrations and presentations.
  • Increased brand awareness by executing creative and engaging field marketing events.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Communicated product information with confidence and educated consumers about company.
  • Exceeded client expectations through timely event set-up, professional demeanor, and proactive problem-solving skills.

Barista

Ladybug Bikini Barista
06.2024 - 12.2024
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.

Barista

Bigfoot Java
03.2024 - 06.2024
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils daily.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Warehouse Employee

Amazon
11.2023 - Current
  • Improved warehouse efficiency by optimizing storage layouts and implementing proper inventory management techniques.
  • Ensured timely order fulfillment for customers by maintaining efficient picking processes.
  • Increased employee productivity with thorough onboarding and ongoing training programs in warehouse operations.

Sales Representative

T-Mobile
10.2022 - 12.2023
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.

Barista

Bigfoot Java
06.2022 - 10.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils daily.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Boba Barista

Brew Tea House
11.2021 - 03.2022
  • Controlled line and crowd with quick, efficient service.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.

Team Lead

Little Caesars Pizza
03.2021 - 11.2021
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Handled team member cash outs, reported discrepancies and maintained precise financial records.

Education

N/a - Cosmetology Education

Clover Park Technical College
Lakewood, WA

High School Diploma -

Emerald Ridge High School
Puyallup, WA
06.2022

Skills

    Till Counting

    Post-Sales Support

    Handling Customer Complaints

    Sales Expertise

    Food Preparation and Safety

    Coffee Machinery

    Organization

    Communication

    Team work

    Problem Solving

    Helping hand

Timeline

Barista

Ladybug Bikini Barista
06.2024 - 12.2024

Field Marketing Representative

Celcius
04.2024 - Current

Barista

Bigfoot Java
03.2024 - 06.2024

Warehouse Employee

Amazon
11.2023 - Current

Sales Representative

T-Mobile
10.2022 - 12.2023

Barista

Bigfoot Java
06.2022 - 10.2022

Boba Barista

Brew Tea House
11.2021 - 03.2022

Team Lead

Little Caesars Pizza
03.2021 - 11.2021

N/a - Cosmetology Education

Clover Park Technical College

High School Diploma -

Emerald Ridge High School

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Aleceya Junka