Alecia D. Addison

Experienced professional with a track record of success in diverse business operations environments. Proven ability to design and execute programs and initiatives that consistently achieve successful outcomes. Excels at addressing complex concerns objectively, using strong analytical and unbiased problem-solving skills. Highly skilled at managing tasks from planning to delivery while effectively maintaining budgets and schedules. Recognized for expertise in training and retaining top talent, ensuring the development of high-performing teams.

• Member, Society of Human Resource Managers, 2000
• Attendee, Society of Human Resource Managers Conference, 2001

• Manager, Business Operations, DC Water, Washington, DC, 01/01/07, Present, Oversee daily administrative and facility related tasks for the division of Wastewater Operations, consisting of five departments with 270 total employees., Manage initiatives that further the strategic programs of the division while making improvements in internal controls, protocols, processes and policies for greater accountability and more effective service delivery of our operational and administrative processes., Manage four direct reports., Administer programs for the construction, operations, maintenance, and improvement of the division’s facilities, buildings, grounds, and roadways., Manage and coordinate facilities services, facilities maintenance/repairs, custodial services, renovations, space planning, real estate disposal and acquisition, pest control, vending, mailroom services, copy center, and recycling program., Developed asset management program to efficiently track inventory of equipment, furnishings, fixtures, and occupied and unoccupied spaces., Direct oversight of FLEET inventory, IT equipment, safety equipment, uniforms, business travel, employee certification requirements, catering, tour guides, conference room registration & set-up, and office supplies., Manages the overall budget activities of the division., Manages assignments that are sensitive and confidential with regard to recruitment, disciplinary, and union/labor relations initiatives, ensuring the division’s timely action and consistent alignment with DC Water policies., Prepares internal reports and external presentations for the VP of Operations.
• Director of Organizational Development, Affiliated Engineers Metro DC, Inc., Rockville, MD, 01/01/00, 12/31/07, Managed all administrative operations for the Metro DC branch, providing quality assessment and control oversight over all non-engineering policies and procedures of the office., Managed two direct reports., Managed lease negotiations, office moves, expansions, space planning, procurement of furniture, office maintenance and repairs., Managed telecommunication infrastructure, telephone systems, email services, security systems, etc., Prepared and monitored annual budgets, financial reports and audits; processed expense reports., Developed and maintained policies and procedures manual for administrative practices aligned with the Metro DC branch., Research and respond to RFP/RFI’s aligned with the Metro DC branch’s procurement of new business., Managed logistics of office and client meetings, and staff development activities., Manages assignments that are sensitive and confidential with regard to recruitment and disciplinary cases, ensuring the branch’s timely action and consistent alignment with company policies., Direct oversight of business travel, employee certification requirements, catering, conference room registration & set-up, and office supplies.
• Assistant Manager of Customer Service, Saint Anthony Publishing, Inc., Reston, VA, Prior, Prior
• Program Planning Coordinator, American Healthcare Institute, Inc., Wheaton, MD, Prior, Prior

• Member, Society of Human Resources Managers