Alecia Dawes

• Conducted preliminary health history screenings in compliance with current medical guidelines to evaluate donor eligibility efficiently and within strict deadlines
• Identified potential medical risks to ensure the safety of both donors and recipients
• Engaged with prospective donors to collect comprehensive medical histories for accurate assessment
• Accurately documented all donor health information using MatchQuest database
• Informed donors of eligibility status and addressed questions with empathy and professionalism
• Supported medical evaluations for donors in preparation for donation procedures
• Demonstrated a high level of sensitivity and compassion when interacting with donors throughout the screening and donation process
• Communicated findings and concerns promptly to the Director of Donor Services and/or Medical Services team
• Cross-trained to assist the Medical Services RN with responsibilities including administering injections, conducting consultations, and supporting procedures at the Gift of Life Collection Center
• Performed additional duties as assigned to support department needs

• Assess discharge needs, enhancing care transitions and reducing readmissions by 12%
• Coordinate care plans with families and teams, boosting patient outcomes by 18%
• Facilitate patient-professional communication, ensuring cohesive care delivery
• Educate on post-discharge care, achieving measurable reductions in readmission rates
• Maintain detailed records, ensuring compliance with regulatory standards
• Orchestrate seamless care transitions, fostering strong partnerships among patients, families, and healthcare teams for optimal post-discharge outcomes
• Conduct thorough patient assessments, analyzing complex health data to craft tailored care plans that address individual needs and reduce readmission risks
• Empower patients and families with comprehensive education and resources, ensuring confident navigation of post-discharge care and community support systems
• Maintain meticulous patient records and care plans, ensuring strict compliance with healthcare regulations and privacy laws for seamless continuity of care
• Drive quality improvement initiatives, pioneering enhanced transition processes that measurably improve patient outcomes and satisfaction rates

• Conduct comprehensive assessments, tailoring care plans to individual fertility needs
• Coordinate treatment plans, ensuring adherence to clinical protocols and patient satisfaction
• Counsel patients on fertility procedures, enhancing understanding and comfort
• Collaborate with surrogacy agencies, managing pre-screening and medical approvals
• Manage donor cycles, tracking success rates and ensuring precise timing
• Coordinated comprehensive fertility treatments, fostering seamless collaboration among medical teams, surrogacy agencies, and egg banks for optimal patient outcomes
• Provided compassionate counseling and education to patients, guiding them through complex fertility procedures and medication administration with empathy and clarity
• Managed intricate patient cycles, ensuring precise timing for various treatments including frozen embryo transfers and ERA biopsy cycles
• Developed tailored treatment approaches, aligning patient needs with benefit plans and external resources to maximize care quality and efficiency
• Meticulously tracked donor success rates and coordinated pre-screening processes, maintaining high standards in third-party reproduction services
• Optimized fertility treatment protocols, enhancing success rates through data-driven analysis and personalized care plans for complex patient cases

Coordinated care with providers, enhancing patient outcomes through effective collaboration.

Educated patients on obstetrics, improving understanding of health and safety measures.

Managed patient transfers, ensuring appropriate care levels and post-partum education.

Reviewed SOPs, optimizing processes for better efficiency and compliance.

Participated in quality assessments, contributing to improved patient care services.

Coordinated comprehensive care with providers, interdisciplinary teams, and patients, ensuring seamless pre-op and post-care experiences.

Educated patients and families on gynecological and obstetric concerns, empowering informed decision-making for pregnancy and genetic counseling.

Collaborated with in-office providers and maternal-fetal medicine specialists to determine optimal delivery plans and patient care strategies.

Managed patient transfers, documented assessments, and reviewed medical requests, ensuring high-quality care and seamless transitions.

Contributed to quality improvement initiatives, updated standard operating procedures, and streamlined induction and cesarean section scheduling processes.

Assessed labor progress, ensuring safe delivery through vigilant monitoring and communication.

Collaborated with physicians for successful births, providing essential support and care.

Identified patient care issues, developed effective plans, and delivered comprehensive education.

Executed preoperative assessments, enhancing patient understanding and comfort.

Administered medications accurately, ensuring patient safety and effective treatment.

Provided compassionate care and psychological support to patients and families, while educating them on care plans and postpartum procedures.

Meticulously adhered to facility protocols, performed preoperative assessments, and developed tailored care plans for diverse patient needs.

Worked seamlessly with physicians during deliveries, prepared for obstetrical emergencies, and ensured postpartum stabilization through vital sign monitoring.

Demonstrated proficiency in administering various anesthesia types and medications, contributing to successful patient outcomes and recovery.

Expertly managed high-risk deliveries, implementing critical interventions and coordinating multidisciplinary care to ensure optimal maternal and fetal outcomes.

Fostered strong partnerships with obstetricians and anesthesiologists, contributing to seamless teamwork and enhanced patient safety during complex deliveries.

• Counseled patients regarding medication side effects or lifestyle changes necessary for improved health outcomes.
• Assessed, planned, implemented and evaluated nursing care for assigned patients.
• Demonstrated knowledge of current trends in nursing practices by attending continuing education classes or seminars.
• Monitored vital signs, administered injections, and provided assistance with medical procedures.

Led quality assurance, enhancing compliance and satisfaction through policy evaluation.

Developed sampling procedures, boosting data accuracy and reporting.

Resolved enrollment issues, ensuring CMS guideline adherence.

Conducted audits, documenting quality assurance activities.

Managed call center operations, optimizing advocate utilization through KPI analysis.

Developed sampling procedures and created tools to monitor performance, ensuring adherence to CMS guidelines in the enrollment process.

Managed daily operations of the Customer Service call center, analyzing KPI reports to optimize advocate utilization and identify trends for improvement.

Delivered ongoing training on new CMS requirements, identifying staff needs and organizing interventions to meet quality standards.

Reviewed complex cases, setting action plans for timely resolution while adhering to HIPAA, Medicaid, and Medicare guidelines.

Optimized call center operations through KPI analysis, enhancing advocate utilization and identifying improvement trends for customer service excellence.

Pioneered sampling procedures and performance monitoring tools, ensuring strict adherence to CMS guidelines in enrollment processes.