Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alecia Edwards

Carrboro,NC

Summary

Dedicated Medical Assistant with extensive experience at Duke Primary Care, skilled in patient scheduling and clinical documentation. Proven ability to enhance patient care through effective communication and phlebotomy expertise. Committed to maintaining HIPAA compliance while fostering a compassionate environment that prioritizes patient-focused care and safety.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Medical Assistant 2

Duke Primary Care
06.2024 - Current
  • Assisted healthcare providers with patient examinations and procedures.
  • Managed patient intake and scheduling, ensuring smooth workflow in clinic operations.
  • Maintained accurate medical records utilizing electronic health record (EHR) systems.
  • Educated patients on treatment plans, medications, and follow-up care instructions.
  • Collected and processed laboratory specimens adhering to safety protocols.
  • Coordinated communication between patients and multidisciplinary healthcare teams.
  • Administered immunizations and performed routine laboratory tests as directed by physicians.
  • Monitored patient vitals before consultations, ensuring accuracy for clinical assessments.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.

Medical Assistant

Duke Neurology
08.2021 - 09.2023
  • Assisted healthcare providers with patient examinations and medical procedures. Such as skin biopsies and EMG'S
  • Managed patient scheduling, ensuring efficient clinic operations and minimal wait times.
  • Maintained accurate electronic health records for compliance and improved patient care
  • Assisted with prior auths and medication refills
  • Assisted with uploading MRI images on Onbase for patients
  • Assisted with getting patients infusions approve through their insurance .
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.

Medical Assistant

Quality Staffing Solution
12.2020 - 08.2021
  • Assisted healthcare providers with patient examinations and medical procedures.
  • Educated patients on treatment plans, medications, and preventive care measures.
  • Assisted patients with stool kits and directions on how to correctly obtain them.
  • Assisted patients with drug screening for medication refills
  • Improved clinical workflow with introduction of electronic health records system.

Nursing Assistant

Hillcrest Convalescent Center
07.2014 - 10.2019
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored vital signs and reported changes to nursing staff for timely intervention.
  • Collaborated with healthcare team to develop patient care plans and improve outcomes.
  • Maintained accurate patient records, ensuring compliance with healthcare regulations.
  • Educated patients and families on health management and post-discharge care instructions.
  • Trained new nursing assistants in best practices for patient care and safety protocols.
  • Implemented infection control procedures, contributing to a safer healthcare environment.
  • Supported nurses during medical procedures by preparing equipment and providing assistance as needed.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.

Education

MEDICAL ASSISTANT

ECPI
Raleigh, NC
12-2020

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Medical terminology
  • Vital sign monitoring
  • Vital signs monitoring
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Phlebotomy
  • Data entry
  • Patient-focused care

Certification

  • RMA - Registered Medical Assistant

Timeline

Medical Assistant 2

Duke Primary Care
06.2024 - Current

Medical Assistant

Duke Neurology
08.2021 - 09.2023

Medical Assistant

Quality Staffing Solution
12.2020 - 08.2021

Nursing Assistant

Hillcrest Convalescent Center
07.2014 - 10.2019

MEDICAL ASSISTANT

ECPI

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Alecia Edwards