Summary
Overview
Work History
Education
Skills
Certification
Timeline

Alecia Kelly

Lauderhill,Florida

Summary

I am a hard-working and driven individual who isn't afraid to face a challenge. I'm passionate about my work and I know how to get the job done. I would describe myself as an open and honest person who doesn't believe in misleading other people and tries to be fair in everything I do.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Covid Tester Coordinator

MedPro Healthcare Staffing
Sunrise, FL
08.2021 - 04.2022
  • Responsible for COVID-19 testing via nasopharyngeal or oropharyngeal swab
  • This position will assist with flow of patients arriving onsite for testing
  • This position will educate patients on the process of testing
  • Works in a team environment with proper PPE
  • Setting up/preparing testing center
  • Checking in patients with registered testing appointments
  • Administering the Nasopharyngeal/Oropharyngeal Swab while patient remains in vehicle
  • Collect and prepare specimens and relevant documentation, assuring accuracy in labeling and documenting
  • Comply with all designated safety policies and procedures in the work area, including the use of applicable protective equipment when necessary to prevent exposure to potentially infectious agents
  • Maintain all HIPAA standards
  • Performs other related duties as necessary

Donor Service Specialist Teamlead

Oneblood Donor Center
Pompano Beach, FL
09.2005 - 02.2021
  • Provides leadership, instruction, and guidance to the collection staff during blood drives or at branches; including assignment of meal/break periods
  • Ensures that staff follow applicable Policies and Procedures
  • Obtains medical history and vitals from donors and/or patients
  • Performs phlebotomy and collection procedures to collect blood or blood components
  • Completes beginning and end of shift responsibilities including review of all donor records and regulated documents for accuracy and completion
  • Assists with the recruitment of all donors including potential apheresis and platelet candidates and supports collection goals including ALYX conversions and split rates
  • Ensures all equipment is operational and necessary supplies are available to conduct blood drives or branch operations
  • Monitors deferrals and performance to identify training needs or equipment issues
  • Ensures excellent customer service and professionalism towards all customers including communication to Donor
  • Recruitment staff regarding issues and concerns on blood drives
  • If assigned to mobiles, drives a bloodmobile and other collection vehicles, as assigned, to and from collection sites.

Patient Access Representative

West Boca Medical Center
Boca Raton, FL
06.2003 - 09.2005
  • Checking patients in and out when they arrive for medical appointments
  • Answering the phone to address patient inquiries and scheduling appointments
  • Documenting insurance information, personal information, payment methods and other important patient information
  • Updating patient files and appointment information accurately g
  • Communicating information and important details to other medical care staff
  • Contacting insurance companies regarding coverage, preapprovals, billing and other issues
  • Processing payments from patients and handling billing issues between patients and insurance companies
  • Managing various types of paperwork and other clerical duties

Education

Medical Assistant -

Stanford Brown College, Fort Lauderdale, FL
05.2003

Skills

  • Attention to Detail
  • Conflict Resolution
  • Daily Logs
  • Customer Satisfaction
  • Emotional Support
  • Emergency First Aid

Certification

  • First Aid/CPR Certified

Timeline

Covid Tester Coordinator - MedPro Healthcare Staffing
08.2021 - 04.2022
Donor Service Specialist Teamlead - Oneblood Donor Center
09.2005 - 02.2021
Patient Access Representative - West Boca Medical Center
06.2003 - 09.2005
Stanford Brown College - Medical Assistant ,