Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alecia Maxwell

Reno,NV.

Summary

To apply my interpersonal and analytical skills with a quality company, where my commitment is rivaled only by my enthusiasm for excellence. Organized [Job Title] versed in coordinating management meetings, high-level conference calls, special events and travel arrangements for top executives. Highly organized and detail-oriented [Job Title] with more than [Number] years experience supplying thorough, organized administrative support to [Number] senior executives. Organized [Job Title] versed in coordinating management meetings, high-level conference calls, special events and travel arrangements for top executives.

Overview

21
21
years of professional experience

Work History

Work in Progress Clerk

Charter Communications
Reno, NV
07.2011 - 06.2014
  • Audited technician work orders for accurate payment processing.
  • Provided phone support to field technicians with work orders.
  • Researched and resolved work order discrepancies.
  • Managed office supplies, vendors, organization and upkeep.

Customer Service Representative

Charter Communications
Reno, NV
07.2009 - 07.2011
  • Created customer service orders.
  • Handled billing inquiries and product resolutions.
  • Maintained customer enthusiasm and service needs.
  • Answered and managed incoming and outgoing calls while recording accurate messages.

Administrative Assistant

Peppermill Casino
Reno, NV
10.2005 - 06.2008
  • Maintained office effectiveness.
  • Scheduled and assisted with Gaming training classes.
  • Reviewed Nevada Gaming Commission Reports for accuracy.

Lead -Package Handler/Auditor

UPS
Reno, NV
08.1998 - 08.2004
  • Audited packages for air hazardous materials.
  • Monitored data for international shipping and tracking.
  • Loaded airplanes with cargo for overnight delivery.
  • Opened and properly distributed incoming mail.

Customer Service Lead Agent-Supervisor

Reno Air Airlines
Reno, NV
12.1993 - 08.1999
  • Maintained office structure.
  • Solved customer inquiries and discrepancies.
  • Completed and closed flight manifests.
  • Directed guests and routed deliveries and courier services.
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.

Education

Associate - General Studies

Truckee Meadows Community College
May 2005

Skills

  • Excellent communication skills
  • Professional phone etiquette
  • Articulate and well-spoken
  • Database management
  • Customer service-oriented

Timeline

Work in Progress Clerk

Charter Communications
07.2011 - 06.2014

Customer Service Representative

Charter Communications
07.2009 - 07.2011

Administrative Assistant

Peppermill Casino
10.2005 - 06.2008

Lead -Package Handler/Auditor

UPS
08.1998 - 08.2004

Customer Service Lead Agent-Supervisor

Reno Air Airlines
12.1993 - 08.1999

Associate - General Studies

Truckee Meadows Community College

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    <ul> <li>With Kapsons, I have been actively involved in the project design discussions with the client and the design team, taking approvals for the smooth execution of their multi-brand retail outlets in Punjab, Haryana, and Himachal.</li> <li>Facilitated client design approvals and coordinated site activities with supervisors.</li> <li>Constructed Bill of Quantities for new projects while comparing projected costs to actual expenses.</li> <li>Conduct regular site visits to monitor construction progress, ensure compliance with project specifications, and verify the quality of work.</li> <li>Liaise with contractors and site teams during site inspections to address technical issues, and ensure smooth execution of tasks.</li> <li>Track and document site activities, including work completed, materials used, and adherence to safety and quality standards.</li> <li>Report on-site progress to project stakeholders, highlighting delays, risks, and corrective actions taken.</li> <li>Created landscape proposals for light points and roundabouts as per Chandigarh administration guidelines.</li> </ul> at Kapsons Fashion Pvt Ltd<ul> <li>With Kapsons, I have been actively involved in the project design discussions with the client and the design team, taking approvals for the smooth execution of their multi-brand retail outlets in Punjab, Haryana, and Himachal.</li> <li>Facilitated client design approvals and coordinated site activities with supervisors.</li> <li>Constructed Bill of Quantities for new projects while comparing projected costs to actual expenses.</li> <li>Conduct regular site visits to monitor construction progress, ensure compliance with project specifications, and verify the quality of work.</li> <li>Liaise with contractors and site teams during site inspections to address technical issues, and ensure smooth execution of tasks.</li> <li>Track and document site activities, including work completed, materials used, and adherence to safety and quality standards.</li> <li>Report on-site progress to project stakeholders, highlighting delays, risks, and corrective actions taken.</li> <li>Created landscape proposals for light points and roundabouts as per Chandigarh administration guidelines.</li> </ul> at Kapsons Fashion Pvt Ltd

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Alecia Maxwell