Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Administrative Assistant/Manager
Farmers Insurance Agency
Mahomet, IL
01.2022 - Current
Handles incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
Gathers detailed information from customers prior to offering quotes or making recommendations.
Contacts underwriters and submitted forms to obtain binder coverage.
Resolves customer complaints in a timely manner to maintain high satisfaction levels.
Conducts research to identify competitive rates and benefits offered by other providers.
Processes payments received from clients promptly according to established procedures.
Research problems in policies or billing and finds the solution to fix or explain.
Uploaded documents to satisfy contingencies.
Custom Apparel Shop Owner
Self-employeed
Fisher, IL
01.2017 - 01.2022
Ensured that production deadlines were met while maintaining quality standards.
Inspected printed items for quality, identifying and correcting defects.
Kept detailed production logs and reports for each project.
Maintained inventory of all necessary supplies and equipment.
Machine Operator
Patterson Companies Inc.
Champaign, IL
10.2003 - 12.2008
Identified defective products during quality assurance inspections.
Rotated through various stations on the production line to maintain skill versatility.
Loaded raw materials into production machinery, ensuring a steady supply for production.
Adjusted machine settings to optimize production efficiency.
Assisted with troubleshooting issues that arose during the production process.
Collaborated with team members to meet production targets and efficiency goals.
Performed quality checks on products to ensure compliance with quality standards.
Education
High School Diploma -
Fisher High School
Fisher, IL
05-2003
Skills
Problem-solving
Troubleshooting
Collaboration
Friendly, positive attitude
Time management
Dependable and responsible
Attention to detail
Organization and time management
Self-Directed
Client account management
Customer service
Quick learner
Certification
I have been licensed in property and casualty insurance for 2 1/2 years.