Alecia Palmer
Roy,WA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Owner, Customer Service Rep/Sales
Trails end Outfitters
Roy, WA
01.2021 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Maintained relationships with existing clients by providing superior customer service.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Prioritized and organized tasks to efficiently accomplish service goals.
Ranch Hand
Longhorn River Ranch
Dripping Springs, TX
03.2018 - 12.2020
- Identified problems and took corrective action when necessary.
- Used all-terrain vehicles to patrol expansive land holding, pastures and grazing areas to monitor animal activities.
- Maintained fences and gates to ensure safety of animals.
- Conducted regular inspections of buildings, vehicles, and grounds for needed repairs or maintenance.
- Conducted regular inventory of feed and supplies, coordinating restock as necessary.
- Examined animals to detect illness, injury or disease.
- Shifted animals between grazing areas to foster sufficient access to food.
Education
High School Diploma -
Lincoln
Washington06-2011
Skills
- Social media control
- Sales leadership
- Verbal and written communication
- Small business operations
- Customer relations
Timeline
Owner, Customer Service Rep/Sales
Trails end Outfitters
01.2021 - Current
Ranch Hand
Longhorn River Ranch
03.2018 - 12.2020
High School Diploma -
Lincoln