Alecia Powell
Assistant Vice President
Youngsville,NC
Summary
As a dynamic manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations, I am passionate about the customer's experience. I focus on maintaining revenue and building relationships with my clients. By being a driven yet strategic planner, I consistently help drive and support my team. Proficient in using independent decision-making skills and sound judgment to positively impact company success, while enhancing the employee's engagement and performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Vice President of Cost Containment
ParetoHealth
03.2024 - Current
- Evaluate existing workflows to identify inefficiencies and propose innovative solutions that enhance productivity across the organization.
- Ensure compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
- Coordinate with marketing team to create impactful campaigns that generated leads and boosted utilization of cost containment solutions.
- Develope and implement new strategies and policies to establish long-term business objectives .
Director of Cost Containment
ParetoHealth
03.2021 - 03.2024
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Monitored and coordinated workflows to optimize resources.
Implementation Manager
Artemis Health Inc.
3 2018 - 03.2021
- Lead data feed integrations, implementations, customer satisfaction, retention, and partner revenue growth, servicing employer groups
- From detailed written documentation to influential presentations (live and video), consistently achieving positive results through active listening, strong written and verbal communication and coaching skills
- Work with the client to ensure the big picture plan is fully executed while maintaining the keen sense and focus on details
- Develop and build the operational strategy, infrastructure, procedures, and processes for multiple implementations
- Successfully managing client relationships, strategically consulting on through coaching, completing platform integration, and managing population health through employee benefits data.
Data Implementation Specialist
Marsh and McLennan Agency
10.2016 - 03.2018
- Assists internal clients in the implementation of technical systems, software, hardware or solutions
- Evaluates client needs, develops configurations that support business processes
- Defines and executes on delivery and implementation plans
- Verify data before final system setups
- Provides training and end-user support during and after the implementation process
- Assist with demonstrations and provide assistance in scoping implementation projects or developing process
- Assist with data mapping to ensure the levels of aggregation are correct for each client
- Provide the data warehouse with any long-term application feedback.
Client Coordinator
Marsh and McLennan Agency
09.2014 - 10.2016
- Assist with the preparation of prospect packages and internal/external communications such as claims and health intelligence reports
- Pull together health benefit enrollment guides and coordinates packet assembly
- Prepare documents for monthly and quarterly client meetings
- Designs health promotion components for clients to effectively meet client needs/interest
- Serves as point of contact for health promotion vendors; coordinates vendor services for clients
- Coordinates Health Risk Appraisals, Biometric Health Screenings, Health Fairs, and other Health Promotion and Wellness activities.
Account Manager for Retirement Plans
MVP Plan Administrators, Inc.
07.2012 - 09.2014
- Handle daily administrative year end work for retirement plans
- Analyze and determine employer’s matches
- Provide efficient customer service for each client and consistently develop and maintain relationships
- Respond to all inquiries related to 401k, produce ad-hoc reports, analyze data using various systems, and generate transaction upon request
- Organize tax documents, such as the Schedule 5500
- Manage workflow for plans and ensure providers are maintaining all clients employee accounts based on current company procedures
- Perform record-keeping audits, assist in compliance testing and form filing for retirement plans
- Report all findings and trends related to retirement to management
- Ensure company compliance with federal and state laws including ERISA.
Education
Bachelor of Science - Public Health
University of North Carolina - Greensboro
Greensboro, NC05.2007
Masters in Health Informatics -
Louisiana Tech University
Ruston, LA08.2019
Skills
Strong analytical backgroundExcellent organization skillsAble to multitask projectsEffective problem solving skillsProficient in Microsoft Word, Excel, Outlook, other software applications to retrieve data, create spreadsheets, and reportsAbility to use discretion, exercise good judgment and resourcefulness, tact, diplomacy and maintain strict confidentialityDemonstrated skill in expressing ideas clearly and effectively
Business Planning
References
Available on Request
Certification
Women in Leadership: Online Program for Emerging Leaders Professional & Executive Development - Harvard Division of Continuing Education
Timeline
Assistant Vice President of Cost Containment
ParetoHealth
03.2024 - Current
Women in Leadership: Online Program for Emerging Leaders Professional & Executive Development - Harvard Division of Continuing Education
02-2024
Director of Cost Containment
ParetoHealth
03.2021 - 03.2024
Data Implementation Specialist
Marsh and McLennan Agency
10.2016 - 03.2018
Client Coordinator
Marsh and McLennan Agency
09.2014 - 10.2016
Account Manager for Retirement Plans
MVP Plan Administrators, Inc.
07.2012 - 09.2014
Implementation Manager
Artemis Health Inc.
3 2018 - 03.2021
Bachelor of Science - Public Health
University of North Carolina - Greensboro
Masters in Health Informatics -
Louisiana Tech University