Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
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Alecia Powell

Assistant Vice President
Youngsville,NC

Summary

As a dynamic manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations, I am passionate about the customer's experience. I focus on maintaining revenue and building relationships with my clients. By being a driven yet strategic planner, I consistently help drive and support my team. Proficient in using independent decision-making skills and sound judgment to positively impact company success, while enhancing the employee's engagement and performance.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Assistant Vice President of Cost Containment

ParetoHealth
03.2024 - Current
  • Evaluate existing workflows to identify inefficiencies and propose innovative solutions that enhance productivity across the organization.
  • Ensure compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
  • Coordinate with marketing team to create impactful campaigns that generated leads and boosted utilization of cost containment solutions.
  • Develope and implement new strategies and policies to establish long-term business objectives .


Director of Cost Containment

ParetoHealth
03.2021 - 03.2024
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
  • Monitored and coordinated workflows to optimize resources.

Implementation Manager

Artemis Health Inc.
3 2018 - 03.2021
  • Lead data feed integrations, implementations, customer satisfaction, retention, and partner revenue growth, servicing employer groups
  • From detailed written documentation to influential presentations (live and video), consistently achieving positive results through active listening, strong written and verbal communication and coaching skills
  • Work with the client to ensure the big picture plan is fully executed while maintaining the keen sense and focus on details
  • Develop and build the operational strategy, infrastructure, procedures, and processes for multiple implementations
  • Successfully managing client relationships, strategically consulting on through coaching, completing platform integration, and managing population health through employee benefits data.

Data Implementation Specialist

Marsh and McLennan Agency
10.2016 - 03.2018
  • Assists internal clients in the implementation of technical systems, software, hardware or solutions
  • Evaluates client needs, develops configurations that support business processes
  • Defines and executes on delivery and implementation plans
  • Verify data before final system setups
  • Provides training and end-user support during and after the implementation process
  • Assist with demonstrations and provide assistance in scoping implementation projects or developing process
  • Assist with data mapping to ensure the levels of aggregation are correct for each client
  • Provide the data warehouse with any long-term application feedback.

Client Coordinator

Marsh and McLennan Agency
09.2014 - 10.2016
  • Assist with the preparation of prospect packages and internal/external communications such as claims and health intelligence reports
  • Pull together health benefit enrollment guides and coordinates packet assembly
  • Prepare documents for monthly and quarterly client meetings
  • Designs health promotion components for clients to effectively meet client needs/interest
  • Serves as point of contact for health promotion vendors; coordinates vendor services for clients
  • Coordinates Health Risk Appraisals, Biometric Health Screenings, Health Fairs, and other Health Promotion and Wellness activities.

Account Manager for Retirement Plans

MVP Plan Administrators, Inc.
07.2012 - 09.2014
  • Handle daily administrative year end work for retirement plans
  • Analyze and determine employer’s matches
  • Provide efficient customer service for each client and consistently develop and maintain relationships
  • Respond to all inquiries related to 401k, produce ad-hoc reports, analyze data using various systems, and generate transaction upon request
  • Organize tax documents, such as the Schedule 5500
  • Manage workflow for plans and ensure providers are maintaining all clients employee accounts based on current company procedures
  • Perform record-keeping audits, assist in compliance testing and form filing for retirement plans
  • Report all findings and trends related to retirement to management
  • Ensure company compliance with federal and state laws including ERISA.

Education

Bachelor of Science - Public Health

University of North Carolina - Greensboro
Greensboro, NC
05.2007

Masters in Health Informatics -

Louisiana Tech University
Ruston, LA
08.2019

Skills

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References

Available on Request

Certification

Women in Leadership: Online Program for Emerging Leaders Professional & Executive Development - Harvard Division of Continuing Education

Timeline

Assistant Vice President of Cost Containment

ParetoHealth
03.2024 - Current

Women in Leadership: Online Program for Emerging Leaders Professional & Executive Development - Harvard Division of Continuing Education

02-2024

Director of Cost Containment

ParetoHealth
03.2021 - 03.2024

Data Implementation Specialist

Marsh and McLennan Agency
10.2016 - 03.2018

Client Coordinator

Marsh and McLennan Agency
09.2014 - 10.2016

Account Manager for Retirement Plans

MVP Plan Administrators, Inc.
07.2012 - 09.2014

Implementation Manager

Artemis Health Inc.
3 2018 - 03.2021

Bachelor of Science - Public Health

University of North Carolina - Greensboro

Masters in Health Informatics -

Louisiana Tech University

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Alecia PowellAssistant Vice President