Alecia Reeves
Flat Gap
Summary
Dedicated housekeeping professional with expertise in room sanitation, supply replenishment, and maintenance reporting. Committed to maintaining high cleanliness standards and enhancing guest satisfaction.
Overview
2
2
years of professional experience
Work History
Housekeeping Room Attendant
Quality Inn & Suites
Prestonsburg
07.2022 - 08.2022
- Cleaned and sanitized guest rooms according to Quality Inn & Suites standards.
- Replenished supplies and amenities in guest bathrooms and bedrooms daily.
- Reported maintenance issues to ensure timely resolution and guest satisfaction.
- Collaborated with team members to maintain efficient housekeeping operations.
- Managed laundry services, ensuring fresh linens for all guest rooms.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Removed trash from rooms and replaced liners to wastebaskets.
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
- Checked rooms to ensure they met standards for cleanliness and tidiness.
- Replaced dirty linens with clean items according to established standards of quality control.
- Communicated effectively with team members about daily assignments and task progress.
- Reported guest issues, safety and maintenance concerns immediately to supervisor.
Food servise
Beth's Kountry Fried Fixin's
paintsville
11.2020 - 08.2022
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
GED -
Johnson County Ky Alternative
Hagerhill, KYSkills
- Room sanitation
- Supply replenishment
- Maintenance reporting
- Laundry management
- Quality control
- Customer service
Timeline
Housekeeping Room Attendant
Quality Inn & Suites
07.2022 - 08.2022
Food servise
Beth's Kountry Fried Fixin's
11.2020 - 08.2022
GED -
Johnson County Ky Alternative