Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alecia Scott

Indianapolis,IN

Summary

Experienced administrative professional with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Overview

17
17
years of professional experience

Work History

Administrative Assistant

Indiana Oral Maxillofacial Surgery
07.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Maintained confidentiality of sensitive information by adhering to privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Created treatment plans, preparing financial agreements and submitting patient claims to insurance.

Administrative Assistant

Franciscan Hospital Indianapolis
03.2022 - 07.2024
  • Creating multi departmental expense reports
  • Planning and coordinating staff recognition ceremonies
  • Supported leadership in quarterly and monthly, meetings taking detailed meeting minutes
  • Managing travel arrangements for conferences
  • Managed leadership calendars by scheduling appointments strategically considering priorities to minimize conflicts
  • Assisted Bereavement Coordinator with patient follow up and organizing community outreach projects with Marketing department
  • Manage time keeping process through Kronos
  • Maintaining filing system within Sharepoint

Administrative Assistant

Forte' Sports Medicine and Orthopedics
04.2015 - 03.2022
  • Manage Providers Schedules by coordinating care with Imaging and Therapy
  • Work closely with prior authorization team for surgical and imaging procedures
  • Prepare all incoming requests for medical records and imaging
  • Create and maintain electronic health records
  • Review patient account balances, apply payments, and collect copays
  • Greeting and screening patients for appointments and imaging procedures
  • Answer multi line phones triaging patient concerns related to symptoms and treatment

Administrative Assistant

Greenwood Orthopedics
10.2008 - 03.2015
  • Registered new patient demographics and scheduled patient appointments
  • Assisted management with training new employees
  • Obtained medical imaging reports for patients
  • Scheduled and coordinated inpatient and outpatient surgeries for three physicians
  • Obtained clearances for surgical patients

Education

Some College (No Degree) - Medical Terminology / Anatomy

Central Nine Vocational Center
Greenwood, Indiana

Child Development Associate

Ivy Tech State College
Indianapolis, Indiana

High School Diploma -

Whiteland Community High School
Whiteland, Indiana

Skills

  • Patient Relations
  • HIPPA Compliant
  • Organized and Detail Oriented
  • Time management and Prioritization
  • Adaptability and Creative Problem Solving
  • Financial Transactions
  • Multi Level Leadership Support
  • Proficient Software Skills

Timeline

Administrative Assistant

Indiana Oral Maxillofacial Surgery
07.2024 - Current

Administrative Assistant

Franciscan Hospital Indianapolis
03.2022 - 07.2024

Administrative Assistant

Forte' Sports Medicine and Orthopedics
04.2015 - 03.2022

Administrative Assistant

Greenwood Orthopedics
10.2008 - 03.2015

Some College (No Degree) - Medical Terminology / Anatomy

Central Nine Vocational Center

Child Development Associate

Ivy Tech State College

High School Diploma -

Whiteland Community High School

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