Alecisa Dunlap

IT Instructor known for high productivity and efficient task completion. Possess specialized skills in classroom management, educational technology integration, and curriculum support. Excel in communication, teamwork, and adaptability, ensuring positive learning environments and fostering student engagement. Motivated to be a Teacher's Assistant with practical experience in diverse classroom environments. Strengths include effective communication, ability to adapt to different learning styles and fostering positive relationships with students, parents and faculty. With proven skills in lesson planning and curriculum development, have consistently enhanced student understanding and engagement in previous roles.

• Hardware
• PC Troubleshooting
• PC & Laptop Repair
• Hardware Troubleshooting
• Lyft & Uber Driver Independent Driver
• Transporting Clients from one destination to another.
• TTEC Temp Job Medicare Insurance Agent
• Apple One Temp Job IT Tech II Repair Division
• Repairing monitors, motherboard, and hard drive.
• Hardware Installation
• Printer Troubleshooting
• Mobiles / Tablets /iPads Software
• Windows 7/8/10
• Microsoft 365
• Antivirus / Malware
• Active Directory
• Remote Access Software
• Ticketing System
• Direct Auto Insurance Agent
• Insurance Producer selling Auto and Life insurance
• Dentaquest Provider Data Analysis
• Setting up Providers by verifying licenses and other credentials. Call Center, obtaining patient need assignment, then providing provider referrals.
• Conducted computer training and certification testing for over 100 individuals while hosting IT seminars on Software and Hardware Programs, Cybersecurity, Data Analytics, and Cloud Computing. Managed maintenance and troubleshooting for over 100 computers, including tasks like expanding memory, and installing modems and sound cards, across Windows, Mac, and Linux platforms. Troubleshoot and resolved laptop LCD monitors, motherboard, and hard drive failure that were under warranty.