Summary
Overview
Work History
Education
Skills
Timeline
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Aledria Robinson

River Rouge,MI

Summary

Hardworking, passionate, detail-oriented with strong organizational skills eager to secure administrative assistant position. Ready to help team achieve company goals.

Overview

15
15
years of professional experience

Work History

Administrative Manager

WorldCap Financial
Southfield, MI
06.2013 - Current
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coordinated special projects and managed schedules.
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Defined clear targets and objectives and communicated to other team members.
  • Scheduled office meetings, client appointments, zoom meetings.
  • Managed over 50 customer calls per day.

Site Manager

County Of Wayne
Wayne, MI
06.2009 - 06.2020
  • Open and closed location and monitored daily operations.
  • Assumed responsibility for personnel deployed to work site.
  • Monitored, coached, and supervised team of 85 volunteers in 11 years.
  • Created weekly and monthly reports.
  • Establish contact with recipients flagged by delivery volunteers and wellness checks.
  • Complete all cash management duties, bank deposits.
  • Prepared, calculated time sheets for volunteers.
  • Managed deliveries, inventory, as well as recipient needs.
  • Complied with safe operating practices and assessed operational procedures against best practices
  • Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
  • Inspected cleanliness of common areas and offices
  • Resolved issues for customers using company policies.

Education

Property Management Administrative Assistant

AARP (SECEP) Program
River Rouge, MI
10.2023

Licensed Manicurist

Downriver School of Cosmetology
Wyandotte, MI
06.1990

Business Administration And Management

Detroit College Of Business
Dearborn, MI
1987

High School Diploma -

River Rouge High School
River Rouge, MI
06.1983

Skills

  • Exceptional Manager skills
  • Exceptional customer service skills
  • Effective communication skills
  • Microsoft Office Suite
  • Schedule Management
  • Customer Service Management
  • Calendar Management

Timeline

Administrative Manager

WorldCap Financial
06.2013 - Current

Site Manager

County Of Wayne
06.2009 - 06.2020

Property Management Administrative Assistant

AARP (SECEP) Program

Licensed Manicurist

Downriver School of Cosmetology

Business Administration And Management

Detroit College Of Business

High School Diploma -

River Rouge High School
Aledria Robinson