Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
9
9
years of professional experience
Work History
Medical Assistant- Pediatric Intensive Care Unit
Cook Children's Medical Center
Fort Worth, TX
01.2021 - Current
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Educated patients on healthcare topics such as nutrition and disease prevention methods.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Medical Assistant
Spine Team Texas
Fort Worth , TX
03.2020 - 06.2021
Created and executed social media strategies to increase customer engagement.
Conducted customer surveys to gather feedback about products and services.
Participated in brainstorming sessions with marketing team members to develop ideas for campaigns.
Greeted customers warmly and made them feel welcome.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Managed incoming and outgoing mail, courier services, faxes and other correspondence.
Front Desk Receptionist/Certified Medical Assistant
MHMR of Tarrant County
Fort Worth , TX
07.2017 - 11.2019
Responsible for managing the daily operations of the front office, including greeting guests, answering phone calls and emails.
Provided leadership to ensure that all Front Office team members are delivering excellent customer service.
Developed and implemented strategies to maximize guest satisfaction and optimize operational efficiency.
Assisted in recruiting, training, evaluating and developing staff members in order to maintain high standards of performance.
Teller
Wells Fargo
Fort Worth, Texas
10.2015 - 12.2016
Provided exceptional customer service while accurately processing routine transactions.
Answered customer inquiries regarding bank products and services.
Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
Built and maintained client relationships through quality, personalized interactions.
Education
High School Diploma -
Winfree Academy
North Richland Hills, TX
06-2014
Skills
Data Entry
Patient-focused care
Payment Collection
Adaptable
Customer Service
Microsoft word, Excel, Outlook, and Powerpoint
Timeline
Medical Assistant- Pediatric Intensive Care Unit
Cook Children's Medical Center
01.2021 - Current
Medical Assistant
Spine Team Texas
03.2020 - 06.2021
Front Desk Receptionist/Certified Medical Assistant