Aleeko Townsend
Summary
Highly dependable customer service professional with exemplary multitasking, time management and customer service skills seeking a full-time position that offers professional challenges utilizing interpersonal skills and excellent time management in a progressive and dynamic company.
Overview
5
5
years of professional experience
Work History
Warehouse Shipping Receiver
Trane Technologies
06.2023 - 11.2023
- Increased accuracy in order fulfillment by diligently double-checking all orders before shipment.
- Conducted regular inventory audits to identify discrepancies and adjust records accordingly.
- Collaborated with team members to complete complex projects on schedule.
Sales Associate
Old Navy, Gap
02.2023 - 06.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Stocker
Publix Grocery
10.2022 - 02.2023
- Improved customer satisfaction by promptly locating items and providing product information.
- Assisted customers with special requests, enhancing their shopping experience at the store.
- Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
Client Coordinator
Caymanas Country Club
11.2018 - 08.2022
- Enhanced client satisfaction by promptly addressing concerns and providing personalized solutions.
- Streamlined communication channels for improved client coordination and project management.
- Improved equipment efficiency by conducting regular preventive maintenance and repairs.
- Enhanced financial accuracy by reconciling accounts, verifying transaction details, and resolving discrepancies.
Education
High School Diploma -
Waterford High School
St. Catherine, Jamaica07.2015
Skills
- Office Management
- Teamwork and Collaboration
- Time Management
- Documentation and Reporting
- Excellent Communication
- Hard working
- Punctual
- Adaptability and Flexibility
Timeline
Warehouse Shipping Receiver
Trane Technologies
06.2023 - 11.2023
Sales Associate
Old Navy, Gap
02.2023 - 06.2023
Stocker
Publix Grocery
10.2022 - 02.2023
Client Coordinator
Caymanas Country Club
11.2018 - 08.2022
High School Diploma -
Waterford High School