Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Travel
Timeline
Generic

Aleem Baksh

Schenectady,US

Summary

Have a lot of experience in the warehouse life as well a Talented Crew Team Member with months preparing food items, maintaining kitchen and taking orders at cash register. Highly accurate when preparing orders with special requests and substitutions. Dedicated team player when communicating with others to meet customer needs. Pragmatic Assistant well-known for being hands-on dynamo with boundless energy to fulfill various tasks. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills. Looking for a new position with a growing company. Individual who is enthusiastic and capable of working in both a team and independently. Looking forward to taking on a new challenge with a successful team. With hands-on experience, eager to learn new skills and advance knowledge. Always looking for ways to help the team, learn new processes, and improve. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Knowledgeable mail service professional versed in route planning, training and safety. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Production Line Leader

Westaff Temp Agency
04.2023 - Current
  • Followed good manufacturing processes (GMPs).
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Implemented safety protocols to minimize workplace accidents, ensuring a secure environment for all team members.
  • Prioritized employee safety to reduce incidents.
  • Maintained high-quality standards by closely monitoring production line outputs and identifying areas for improvement.
  • Set up machining, performed required maintenance and made adjustments to machines.
  • Conducted regular inventory audits to maintain optimal stock levels necessary for uninterrupted production schedules.
  • Resolved conflicts among team members professionally, helping maintain a positive working atmosphere conducive to productivity enhancement efforts.
  • Inspected products on specific cycle depending on complexity level or design for production.
  • Worked on complex problems requiring independent action and high degree of initiative to resolve issues.
  • Led continuous improvement initiatives, regularly reviewing processes and procedures to identify areas of opportunity for growth.
  • Utilized lean manufacturing principles to reduce waste, optimize resources, and enhance operational efficiency.
  • Monitored and verified quality in accordance with statistical process or other control procedures.
  • Prepared, calibrated, and monitored production levels to achieve targets.
  • Troubleshot equipment to reduce service calls and downtime.
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Kept accurate and detailed records of personnel progress and productivity.

Uber Eats Driver

Uber
07.2022 - 01.2024
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Minimized liability by consistently following road rules when driving.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Generated consistent referrals and repeat business by providing friendly and fast service.

Dietitian

Schenectady Center For Nursing And Rehabilitation
09.2022 - 12.2022
  • Planned nutritious meal options for individuals with various health needs and conditions.
  • Improved patient outcomes by developing individualized nutrition plans and providing ongoing counseling.
  • Educated patients on the importance of proper nutrition for managing chronic conditions, such as diabetes, hypertension, and heart disease.
  • Assisted in menu development for institutional settings to ensure compliance with dietary guidelines and accommodate diverse needs of residents or patients.
  • Conducted comprehensive nutritional assessments for accurate diagnosis and effective treatment planning.
  • Established and maintained positive relationships with clients, families, and interdisciplinary team members through effective communication and collaboration.
  • Collaborated with healthcare teams to optimize nutritional interventions for patients in various settings, such as hospitals and long-term care facilities.
  • Enhanced patient satisfaction with tailored dietary recommendations based on medical history, preferences, and goals.

Battery Technician

Plug Power Inc
07.2022 - 09.2022
  • Performed troubleshooting and diagnostic procedures to locate the source of malfunctions
  • Working with team members and customers to find workable solutions improved operations
  • Assembly Line, Created certain type of voltage batteries, for different orders
  • Make sure area was clean and everything is set for next incoming shift
  • Performed detailed inspections of batteries prior to installation or repair work, identifying any potential areas of concern.
  • Contributed to business growth by identifying potential sales opportunities during service calls, leading to an increase in revenue from additional products and services.
  • Continually updated personal knowledge and skillset through ongoing professional development opportunities, maintaining expertise in an ever-evolving industry.
  • Enhanced battery performance by conducting thorough diagnostic tests and implementing necessary repairs.
  • Improved safety protocols within the workplace, resulting in a significant reduction in accidents related to battery handling and disposal.

Truck Driver Assistant

Next Level Trucking
12.2021 - 06.2022
  • Go To Warehouse and load up truck for shipment, scan boxes and make sure that’s all of the packages needed head on the way to the routes the shipments have to go, on different pallets get to store and offload and take in boxes to store and repeat
  • Maintained a clean and organized truck, contributing to a professional company image for clients and customers.
  • Collaborated with warehouse staff to ensure proper handling of fragile materials during loading/unloading processes.
  • Provided support during emergency situations such as breakdowns or accidents, helping resolve issues quickly to minimize delays in shipments reaching their destinations.
  • Maintained positive relationships with clients through respectful interactions at each drop-off location.
  • Increased on-time delivery rates by effectively managing time during stops for breaks and refueling.
  • Ensured safe transportation of goods by properly securing all items within the truck.
  • Assisted driver in managing paperwork such as bills of lading and delivery confirmations, ensuring accurate record-keeping for each shipment.
  • Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
  • Arranged packages on truck to achieve best use of storage space and to minimize damage.
  • Lifted and carried packages weighing up to 80 pounds.
  • Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
  • Displayed very good communication and customer service skills.
  • Used hand trucks and dollies to safely transport heavy and cumbersome packages.
  • Maintained clean, orderly work environment free of hazards.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Operated equipment while observing standard safety procedures.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Assisted with inventory management, ensuring accurate tracking of goods throughout the delivery process.

Crew Team Member

Bowl 360 Ozone Park
10.2021 - 12.2021
  • Served water and soft drinks and made specialty drinks, carefully mixing and pouring to ensure that ingredients were balanced and that layering and other visual effects were achieved
  • Assisted other team members to achieve goals.
  • Became familiar with products to answer questions and make suggestions.
  • Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.
  • Working well with other food service team members helped me build brand loyalty and achieve customer satisfaction
  • Took food orders from patients and their families and explained the various options
  • Oversaw team members to ensure that work flowed smoothly and that project deadlines were met
  • Transported pans, kettles, and trays of food to and from work stations, the stove, and the refrigerator in accordance with safety standards
  • Took orders, prepared food, and processed payments in a full-service [Type] establishment
  • Organized food items on serving trays and in carry-out packages in preparation for delivering completed orders to customers
  • Sanitized and cleaned work areas, utensils, and pans
  • Front desk helped customers cash in to get shoes and a lame to bowl as well bring food orders to lanes
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Operated register to process payments and collect cash payment for order totals.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Greeted customers at drive-thru and took food orders.
  • Completed transactions accurately while maintaining superior cash handling skills and following security protocols.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Accurately operated cash register to process customer payments.
  • Completed milkshakes and ice cream desserts for customers.

Crew Team Member

Popeyes Louisiana Kitchen
08.2021 - 10.2021
  • Worked on driveways, roads, parking lots, and other projects along with a [Number]-person crew
  • Served water and soft drinks and made specialty drinks, carefully mixing and pouring to ensure that ingredients were balanced and that layering and other visual effects were achieved
  • Cooked to perfection [Type] food items by following recipes to cut, chop, and combine ingredients in the proper amounts and with proper technique
  • Kept food in designated areas by wrapping it, dating it, and following food safety and rotation procedures
  • Washed and sanitized dishes after each use to protect customers
  • Kept the customer and food preparation areas clean and well-organized for maximum efficiency
  • Cooked food and as well take orders and pack away
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Collaborated with team members to complete orders.
  • Operated register to process payments and collect cash payment for order totals.
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
  • Greeted customers at drive-thru and took food orders.
  • Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
  • Used proper techniques to prepare food and ingredients.
  • Increased overall efficiency by promptly restocking supplies as required during shifts.
  • Completed transactions accurately while maintaining superior cash handling skills and following security protocols.
  • Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
  • Assisted other team members to achieve goals.
  • Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.
  • Cleared trays and removed trash from tables before sanitizing surfaces.
  • Received regular positive feedback from customers for exceptional service, boosting overall store reputation.
  • Supported great dining and meal experiences for guests.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Accurately operated cash register to process customer payments.

Crew Team Member/Manager/Cashier Team Lead

McDonald's
04.2020 - 10.2021
  • Worked on driveways, roads, parking lots, and other projects along with a [Number]-person crew
  • Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Resolved customer complaints quickly and professionally, ensuring repeat patronage.
  • Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
  • Used proper techniques to prepare food and ingredients.
  • Increased overall efficiency by promptly restocking supplies as required during shifts.
  • Checked and restocked utensils and condiments in appropriate locations for guests.
  • Completed transactions accurately while maintaining superior cash handling skills and following security protocols.
  • Became familiar with products to answer questions and make suggestions.
  • Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
  • Assisted other team members to achieve goals.
  • Supported great dining and meal experiences for guests.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Served water and soft drinks and made specialty drinks, carefully mixing and pouring to ensure that ingredients were balanced and that layering and other visual effects were achieved
  • Working well with other food service team members helped me build brand loyalty and achieve customer satisfaction
  • Double-checked orders and packaged items for transport
  • Processed credit cards, debit cards, and gift cards, as well as accepting transaction payments and making change for cash payments
  • Sanitized and cleaned work areas, utensils, and pans
  • Used approved food recipes and production standards to ensure proper quality, serving temperatures, and standard portion control
  • Kept the customer and food preparation areas clean and well-organized for maximum efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Collaborated with team members to complete orders.
  • Operated register to process payments and collect cash payment for order totals.
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Greeted customers at drive-thru and took food orders.
  • Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Accurately operated cash register to process customer payments.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Onboarded new employees with training and new hire documentation.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Streamlined cashier operations for improved productivity and reduced wait times.

Busboy

The Cotillion
04.2019 - 09.2021
  • Responded to guest concerns and resolved all issues to the satisfaction of the guests
  • Was in charge of handling money, balancing tills, processing credit card payment batches, and preparing bank deposits while maintaining accuracy of [Number]%
  • Collected trash, wiped up spills, and removed trays to keep the customer areas fresh and clean
  • Ensured customer satisfaction by promptly responding to orders and requests for entertainment
  • Helped customers with take-out orders
  • Made sure that the kitchen was kept clean and free of debris and water
  • Maintained the highest level of glass and silverware cleanliness
  • Sanitized and cleaned table, counter, and kitchen surfaces to organize and clean assigned sections
  • Assisted with the setup and service of multiple banquet food stations, as well as the final cleanup
  • Was in charge of emptying and maintaining the trash cans and the outdoor dumpster area
  • Made sure that the cases and shelves were clean and well-stocked
  • Ensured exceptional guest experiences through attentive service
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests
  • Kept an eye on guests for signs of intoxication and immediately alerted management.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Followed proper sanitation guidelines when handling utensils, dishes, glassware, and linens to ensure guest safety and satisfaction.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Supported servers with additional tasks such as refilling drinks, taking orders, or bringing out food when needed.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Developed a strong understanding of restaurant layout and table numbers, enabling swift navigation and accurate delivery of items to the correct tables.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Collaborated with host/hostess team to ensure accurate table availability information was communicated between front-of-house teams.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Improved customer experience by promptly clearing and cleaning tables after guest departure.
  • Enhanced teamwork among staff members through effective communication and collaboration during busy shifts.
  • Promoted a safe dining environment by promptly cleaning spills and reporting any potential hazards to management.
  • Maintained a clean and organized dining area for optimal guest comfort and satisfaction.
  • Effectively prioritized tasks based on urgency while maintaining composure under pressure in a fast-paced environment.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Upheld restaurant cleanliness standards by regularly sweeping floors, wiping down surfaces, and removing trash throughout each shift.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Ensured a positive dining atmosphere by promptly addressing any guest concerns or requests.
  • Reduced wait times for guests by efficiently working alongside other busboys to clear tables in a fast-paced environment.
  • Assisted servers in handling large parties, ensuring timely food delivery and table maintenance.
  • Expedited service during high-volume periods through efficient table turnover management.
  • Demonstrated excellent time-management skills while multitasking various responsibilities during peak business hours.
  • Increased server productivity by proactively anticipating their needs for refilled water pitchers or additional place settings during busy shifts.
  • Contributed to the restaurant''s efficient operations by quickly resetting tables for incoming guests.
  • Received positive feedback from both guests and team members for attentiveness, efficiency, and professionalism.
  • Aided kitchen staff with dishwashing duties during peak hours to maintain efficiency in the back of house operations.
  • Provided attentive service to guests with special needs, assisting them with seating arrangements and accommodating their requests.
  • Answered inquiries skillfully and provided menu recommendations to suit customer preferences.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Coordinated with kitchen staff to determine timely delivery and accuracy of food orders.
  • Arranged tables and chairs for special occasions and events.
  • Provided attentive service and proactively assessed guest needs.
  • Assisted with bussing tables and cleaning up spills.
  • Assisted wait staff with timely food delivery and guest requests.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Monitored dining room inventory and replenished as necessary.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Greeted customers and provided menus upon arrival to dining room.
  • Assisted customers with carry-out service.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Established rapport with customers by providing friendly and attentive service.
  • Monitored dining room and bar areas for signs of overcrowding.
  • Engaged in suggestive selling and other sales techniques.

Education

High School -

Robert H. Goddard High School of Communication Arts and Technology
01.2021

Skills

  • Able to lift [80] lbs
  • Team management
  • Team building
  • Communications
  • Organization
  • Customer service
  • Inventory management
  • Public speaking
  • Cooking procedures
  • Food preparation
  • Supervision
  • Product testing
  • Quality control
  • Troubleshooting skills
  • Problem resolution
  • Dedicated
  • Able to learn new things
  • Excellent interpersonal skills
  • Good color vision and hearing
  • Heavy machinery safety
  • Invoicing and Billing
  • Client Billing
  • Billing Processes
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Problem Resolution
  • Call center experience
  • Money handling abilities
  • Microsoft Excel
  • Payment Processing
  • Complaint resolution
  • Customer satisfaction measurement
  • Call Center Operations
  • Scheduling
  • Follow-up skills
  • Call Management
  • Product Knowledge
  • Appointment Scheduling
  • Order Processing
  • Team Development
  • Live chat support
  • Order Fulfillment

Certification

  • Perfect attendance
  • Forklift Training

Accomplishments

  • Perfect attendance award
  • High school diploma

Travel

I like to travel different places and experience new things

Timeline

Production Line Leader

Westaff Temp Agency
04.2023 - Current

Dietitian

Schenectady Center For Nursing And Rehabilitation
09.2022 - 12.2022

Uber Eats Driver

Uber
07.2022 - 01.2024

Battery Technician

Plug Power Inc
07.2022 - 09.2022

Truck Driver Assistant

Next Level Trucking
12.2021 - 06.2022

Crew Team Member

Bowl 360 Ozone Park
10.2021 - 12.2021

Crew Team Member

Popeyes Louisiana Kitchen
08.2021 - 10.2021

Crew Team Member/Manager/Cashier Team Lead

McDonald's
04.2020 - 10.2021

Busboy

The Cotillion
04.2019 - 09.2021

High School -

Robert H. Goddard High School of Communication Arts and Technology

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Aleem Baksh