Aleena Avendano
Kissimmee,FL
Summary
Effective Scheduling Coordinator promoting more than 4 years' experience supporting personnel in busy, office environments. A pleasant individual with terrific scheduling, project tracking and issue resolution talents. A knowledgeable employee considered a valuable asset to any company.
Overview
5
5
years of professional experience
Work History
Lead Coordinator
American Residential Services LLC
05.2020 - Current
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
- Implemented new processes to reduce errors in project planning, resulting in fewer delays and increased efficiency.
- Prioritized competing deadlines effectively in a fast-paced environment, ensuring that all projects were completed on time without compromising quality.
- Utilized data-driven decision-making approaches in order to optimize resource allocation and overall project success.
- Improved customer satisfaction with timely appointment scheduling and accurate resource allocation.
- Boosted employee morale through proactive engagement strategies such as regular check-ins and recognition programs.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Education
Nail Technician - Licensed Nail Technician
Academy of Career Training
Kissimmee, FL12-2022
High School Diploma -
OSCEOLA HIGH SCHOOL
Kissimmee, FL05-2017
Skills
- Recordkeeping
- Data retrieval systems
- Multitasking
- Reliability
- Professionalism
- Scheduling
- Customer service and support
- Time management skills
- Verbal and written communication
- Phone inquiries
- Coordinate schedules
- Train employees
Languages
Spanish
Professional Working
Timeline
Lead Coordinator
American Residential Services LLC
05.2020 - Current
Nail Technician - Licensed Nail Technician
Academy of Career Training
High School Diploma -
OSCEOLA HIGH SCHOOL
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