Summary
Overview
Work History
Education
Skills
References
Affiliations
Timeline
Generic

Aleena Mercedes Gonzalez

Exeter,CA

Summary

Highly competent Receptionist with experience in managing front office operations, including handling multi-line phone systems and greeting visitors. Strengths lie in strong organizational skills, ability to multitask, and maintain a professional demeanor under pressure. Previous roles have had significant impact on improving efficiency of administrative processes and enhancing customer service experiences.

Overview

2
2
years of professional experience

Work History

Receptionist

Boys and Girls Club
Farmersville, CA
12.2024 - Current
  • Updated daily log book with information about visitors entering the premises.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Scheduled appointments for clients, customers, and other visitors.
  • Greeted customers, answered general questions, and directed themto appropriate locations.
  • Developed and maintained a filing system for essential documents, improving office organization.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.

Physical Performance Coach

I9SPORTS
06.2023 - 10.2023
  • The capacity for patience and composure in high-pressure situations, the ability to accept constructive criticism gracefully and perform effectively under stress, a keen attention to detail, strong interpersonal skills, a drive for success and ambition, exceptional verbal communication abilities, and the ability to maintain focus and concentration

Education

AA - BIOLOGY

COLLEGE OF THE SEQUOIAS
915 S Mooney Blvd, Visalia, CA 93277
01.2025

EXETER UNION HIGH SCHOOL - BIOLOGY

EXETER UNION HIGH SCHOOL
Exeter, CA
01.2023

Skills

  • Scheduling
  • Bookkeeping
  • Call redirection
  • PC proficient
  • Organization skills
  • Multi-line telephone skills
  • Phone etiquette
  • Front desk operations
  • Customer/Client relations
  • Documentation and reporting
  • Data entry

References

  • Luz Garcia, (559)-802-7023, Zitagonzalez07@gmail.com
  • Mayra Ortiz, (559)-737-0594 , Familyortiz2410@yahoo.com
  • Margie Reed (559)967-3039, Mreed@exeterk12.org

Affiliations

Collegiate Soccer Athlete
[College Of The Sequoia's], [915 S Mooney Blvd, Visalia, CA 93277]
[August, 2023] – [September, 2024]

  • Competed as a member of the College Of The Sequoia's Women's soccer team, demonstrating leadership, discipline, and teamwork skills.

Timeline

Receptionist

Boys and Girls Club
12.2024 - Current

Physical Performance Coach

I9SPORTS
06.2023 - 10.2023

AA - BIOLOGY

COLLEGE OF THE SEQUOIAS

EXETER UNION HIGH SCHOOL - BIOLOGY

EXETER UNION HIGH SCHOOL

Similar Profiles

CREATE PROFILE
Aleena Mercedes Gonzalez