Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aleena Mohammed

Queens,NY

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

4
4
years of professional experience

Work History

Receptionist

Exela
01.2023 - Current
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Scheduled office meetings and client appointments for staff teams.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.

Marketing Assistant

Oraiko
06.2023 - 08.2023
  • Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
  • Assisted in growing customer database through lead generation tactics like landing page optimization or targeted online advertising campaigns.
  • Enhanced customer engagement with the development of compelling content for email newsletters and blog posts.
  • Contributed to successful product launches through meticulous coordination of promotional events and activities.

Retail Sales Associate

Bj's Wholesale Club
12.2021 - 05.2022
  • Answered questions about store policies and addressed customer concerns.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Identified opportunities for process improvements within daily operations resulting in increased operational efficiency across multiple departments within the store.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Increased sales revenue through effective product recommendations tailored to individual customers.

Shopper

Amazon
09.2021 - 11.2021
  • Set and achieved company defined sales goals.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Communicated with vendors to stay informed of new products and stock availability.

Office Assistant

Macys
02.2021 - 11.2021
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Delivered clerical support by handling range of routine and special requirements.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Acted as a liaison between departments to facilitate the flow of information leading to improved interdepartmental collaboration.
  • Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.

Childcare Provider

Nareesas Daycare
10.2019 - 11.2020
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Enhanced children''s social skills by organizing group activities and promoting positive interactions.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Communicated regularly with parents regarding their child''s achievements or concerns while offering guidance on home-based support strategies.

Education

High School Diploma -

Hillcrest High School
Jamaica, NY
01.2019

Skills

  • Microsoft Office
  • Office Equipment Maintenance
  • Project Coordination
  • Supply Management
  • Data inputting
  • Telephone skills
  • Multi-Line Telephone Systems
  • Attention to Detail
  • Records Management
  • Courteous and Professional
  • Switchboard Operation
  • Time Management
  • Meeting Support
  • Spreadsheet tracking

Timeline

Marketing Assistant

Oraiko
06.2023 - 08.2023

Receptionist

Exela
01.2023 - Current

Retail Sales Associate

Bj's Wholesale Club
12.2021 - 05.2022

Shopper

Amazon
09.2021 - 11.2021

Office Assistant

Macys
02.2021 - 11.2021

Childcare Provider

Nareesas Daycare
10.2019 - 11.2020

High School Diploma -

Hillcrest High School

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Aleena Mohammed