Aleena Vincy
Dynamic professional with a proven track record at McDonald’s, excelling in customer service and teamwork. Skilled in C/C++ programming and network solutions, I effectively streamlined operations and enhanced service quality, achieving departmental goals through strategic planning and execution. Committed to delivering results in fast-paced environments while maintaining high standards.
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Work History
Family Caregiver/ Career Break
2 Years 5 MonthsI had complicated pregnancy, after delivery I decided to stay home with my baby, now she turns two and I’m planning back to work.
Administrative Assistant
8 Months- Designed, implemented and managed all aspects of a 13 server, 45 client network .
- Primary IT support for 40+ employees including several off-site Account Executives and 10 Developers
- Designed and implemented a highly available and secure network infrastructure for successful .com
- Created and executed a comprehensive Disaster Recovery Plan, including policy development, employee awareness, backup management and periodic auditing/fire drills
- Actively managed Email Service Provider relations by ensuring industry best practices are followed to guarantee optimal domain deliverability - this includes periodic requirements review, setting up and maintaining feedback loops, managing bounces and actively maintaining company email distribution lists
- Provided routine and complex data mining services for employees and management
- Responsible for preparing and submitting the IT department's annual budget to company principals
- Assisted developers in software and database design, security and optimization
- Organized and maintained electronic filing systems for efficient document retrieval
- Supported team members with administrative tasks to streamline daily operations
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Maintained accurate filing systems and electronic records for streamlined access to information.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Crew Member
7 Months- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Handled cash register transactions accurately, ensuring balanced cash drawers at shift end.
- Worked front counter, drive-thru and other areas.
Education
No Degree - Mass Media
Major: Mass Media Communications.
Skills
Certification
- 2001 ComputerA A+ certification for computer support technicians
- 2002 LP Certified Warranty Technician (PC)
- 2003 HBM Certified Warranty Technician (PC)
- 2004 Burn Certified Programmer