Aleesa Larson
South Portland
Summary
Healthcare professional with comprehensive background in care coordination, adept at managing team schedules and fostering interdisciplinary collaboration. Known for strong focus on team success and adaptability to changing care needs. Efficient in communication and problem-solving, essential for maintaining seamless operations and patient satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Care Team Coordinator
75 State Street
75 State Street Portland, ME 04101
02.2023 - Current
- Streamlined care processes for improved efficiency and patient satisfaction.
- Collaborated with various healthcare professionals to ensure a seamless transition of care during hospital admissions and discharges.
- Enhanced patient care by coordinating and managing care team activities.
- Facilitated communication between patients, families, and healthcare providers to ensure optimal care outcomes.
- Served as a trusted resource for patients, answering questions about their treatment plans and addressing concerns promptly.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
Independent Living Team Coordinator
75 State Street
Portland, ME
05.2020 - 02.2023
- Delegated daily tasks, addressed employee questions and resolved scheduling issues.
- Managed team workload to reach targets for specific tasks.
- Built strong relationships with customers through positive attitude and attentive response.
- Managed multiple projects simultaneously, prioritizing tasks for optimal resource allocation and workflow efficiency.
- Served as a liaison between management and team members to address concerns and facilitate problem-solving initiatives.
- Developed strong relationships with cross-functional teams, facilitating collaborative efforts towards shared goals.
Independent Living Team Lead CNA
75 State Street
Portland, ME
06.2012 - 05.2020
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
CNA
75 State Street
Portland, ME
06.2012 - 06.2017
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Housekeeper
75 State Street
Portland, ME
03.2011 - 06.2012
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Education
Healthcare Administration
Southern New Hampshire University
Hooksett, NH05-2026
Certified Residential Medication Aide
Adult Education
08-2021
CNA
Biddeford Adult Education
07-2012
High School Diploma -
South Portland High
South Portland, ME06-2009
Skills
- Health information management
- Patient scheduling
- Regulatory compliance
- Employee scheduling
- Clinical documentation
- Effective communication
- Patient advocacy
- Vital signs monitoring
- Vital signs documentation
- ADL support
- Resident support
- Blood pressure measurement
- Supply management
- Patient care
- Medication administration
- Training new employees
Accomplishments
- Collaborated with team of eight people in the development of New Scheduling platform.
- Achieved an award in core values by completing the daily tasks with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved a full schedule through effectively by communicating with fellow team members.
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Certified Residential Medication Aide (CRMA)- State of Maine
- Trained in phlebotomy
- Supervisory Training
Languages
English
Native or Bilingual
Timeline
Care Team Coordinator
75 State Street
02.2023 - Current
Independent Living Team Coordinator
75 State Street
05.2020 - 02.2023
Independent Living Team Lead CNA
75 State Street
06.2012 - 05.2020
CNA
75 State Street
06.2012 - 06.2017
Housekeeper
75 State Street
03.2011 - 06.2012
Healthcare Administration
Southern New Hampshire University
Certified Residential Medication Aide
Adult Education
CNA
Biddeford Adult Education
High School Diploma -
South Portland High