Aleesha Hairston
Point Pleasant
Summary
Dynamic and adaptable professional with a proven track record of exceeding targets and fostering positive relationships at Magic Years Daycare Center. Leveraging strong organizational skills and a friendly attitude, adept at problem-solving and teamwork. Demonstrates exceptional customer service and time management abilities, ensuring high-quality outcomes in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Stay at Home Parent
Self
12.2014 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Daycare Teacher
Magic Years Daycare Center
01.2023 - 10.2024
- Monitored classroom to verify safe and secure environment.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Established positive relationships with students and families.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Implemented age-appropriate curricula to meet needs of young learners.
- Guided students through daily routines, instilling a sense of responsibility and independence within each child.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Guided students to develop social, emotional and physical skills.
Waitress/ Host
Mountain Roots Eatery
08.2022 - 09.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Answered customers' questions, recommended items, and recorded order information.
- Used cash registers and credit card machines to cash out customers.
- Processed orders and sent to kitchen employees for preparation.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Production Worker
Keihin Thermal Technology of America
03.2018 - 04.2018
- Made sure that products were produced on time and are of good quality.
- Maintained organized work area by cleaning and removing hazards.
- Used equipment properly to avoid workplace hazards or injuries.
- Followed safety procedures and guidelines to maintain safe working environments.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Inspected products and machines to maintain quality and efficiency.
- Assembled products according to changing daily work orders and specific customer needs.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Managed inventory levels to prevent production delays.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
Education
GED
State of West Virginia
Point Pleasant, WV05.2021
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Organizational skills
- Organization and time management
Certification
Have certifications in the following:
- first aid and CPR
- Customer service
- Hospitality
Timeline
Daycare Teacher
Magic Years Daycare Center
01.2023 - 10.2024
Waitress/ Host
Mountain Roots Eatery
08.2022 - 09.2022
Production Worker
Keihin Thermal Technology of America
03.2018 - 04.2018
Stay at Home Parent
Self
12.2014 - Current
GED
State of West Virginia