Hi, I’m
Aleesha Kleeman
Social worker
Fort Collins,Colorado
Summary
I'm a highly organized professional with experience as a personal assistant, household manager, medical receptionist, and coffee shop manager. I've developed strong communication and time management skills, and I'm a pro at multitasking and delivering exceptional results. With my familiarity in maintaining records and insurance processes, and my passion for customer service, I can adapt and thrive in any professional environment.
Overview
8
years of professional experience
Work History
Kirk Elliott Precious Metals
Client Concierge
03.2024 - Current
Job overview
- Greeted clients upon their arrival and provided them with information about the services offered.
- Scheduled appointments for clients with consultants as requested.
- Responded to customer inquiries via telephone, email, and in person.
- Identified opportunities to increase customer satisfaction by providing helpful suggestions on how to improve services or products.
- Investigated customer complaints regarding product quality or service delivery issues in a timely manner.
Light Of The Rockies Christian Counseling Center
Medical Receptionist
01.2023 - 03.2024
Job overview
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
Keely Nations
Household Manager/Personal Assistant
01.2021 - 01.2023
Job overview
- Coordinated events, prepared agendas and managed schedule for Keely Nations.
- Booked travel by coordinating and reserving transportation and lodging for her and family.
- Planned business and social itineraries by managing personal calendar.
- Tackled special projects such as holiday parties, birthday parties, and the unfortunate funeral of her late husband.
- Managed bookkeeping and financial records.
- Managed nanny schedule for her girls.
Dutch Brothers Coffee
Store Manager
03.2017 - 12.2020
Job overview
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
Grand Canyon UniversityPhoenix, AZ
Minor from Counseling Psychology
05.2018
Grand Canyon UniversityPhoenix, AZ
Bachelor of Arts from Theology
05.2018
Loveland High SchoolLoveland, CO
High School Diploma
05.2014
Skills
- Communication skills (verbal and written)
- Problem solving and critical thinking
- Attention to detail and accuracy
- Time management and organizational skills
- Adaptability and flexibility
- Teamwork and collaboration
- Leadership and management skills
- Technical and computer skills
- Interpersonal skills and the ability to work with a diverse group of people
- Creativity and innovation
Timeline
Client Concierge
Kirk Elliott Precious Metals
03.2024 - Current
Medical Receptionist
Light Of The Rockies Christian Counseling Center
01.2023 - 03.2024
Household Manager/Personal Assistant
Keely Nations
01.2021 - 01.2023
Store Manager
Dutch Brothers Coffee
03.2017 - 12.2020
Grand Canyon University
Minor from Counseling Psychology
Grand Canyon University
Bachelor of Arts from Theology
Loveland High School
High School Diploma
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