Aleeya Garofola
Little Elm,TX
Summary
Versatile professional with a track record of enhancing print production efficiency at Alight LLC and elevating educational outcomes at Akiba Yavneh Academy. Demonstrates expertise in Adobe Creative Suite and excels in fostering teamwork and collaboration. Known for implementing cost-saving measures and improving service quality, reflecting a continuous improvement mindset and strong communication skills.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
13
13
years of professional experience
Work History
Print Production Specialist
Alight LLC
Lewisville, TX
01.2024 - Current
- Conducted regular equipment maintenance to prevent downtime due to malfunctions or breakdowns during peak periods.
- Consistently met deadlines under pressure by prioritizing tasks effectively and working efficiently.
- Proofed all job orders, securing client approval prior to production.
- Implemented cost-saving measures in the printing process, resulting in reduced expenses for the company.
- Enhanced print production efficiency by streamlining workflows and implementing process improvements.
- Achieved a high level of accuracy in final printed products through meticulous proofreading prior to production runs.
- Managed multiple print projects simultaneously, ensuring timely delivery and client satisfaction.
Teacher
Akiba Yavneh Academy
Dallas, TX
08.2021 - 01.2024
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Provided personalized attention and support to struggling students, resulting in improved academic performance.
- Contributed to curriculum development initiatives, ensuring alignment with state standards and best practices in education.
- Enhanced students'' critical thinking skills through the use of thought-provoking questions and group activities.
- Effectively differentiated instruction to accommodate diverse learning styles and individual needs within the classroom.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Helped students explore concepts with engaging, learning-focused activities.
Customer Service Supervisor
Southwest Airlines
Seattle, WA
03.2012 - 05.2020
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Coached employees through day-to-day work and complex problems.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
- Coached team members to deliver hospitable, professional service while adhering to set service models.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Education
No Degree - General Studies
Collen College
Frisco, TXHigh School Diploma -
Kensington High School
Buffalo NY06-2000
Skills
- Teamwork and cooperation
- Strong communication skills
- Quality control processes
- Adobe creative suite mastery
- File preparation expertise
- Digital printing expertise
- Continuous improvement mindset
- Variable data printing
- Workflow optimization
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
Timeline
Print Production Specialist
Alight LLC
01.2024 - Current
Teacher
Akiba Yavneh Academy
08.2021 - 01.2024
Customer Service Supervisor
Southwest Airlines
03.2012 - 05.2020
No Degree - General Studies
Collen College
High School Diploma -
Kensington High School