Aleeya Grace
Grand Ledge
Summary
Dedicated sales associate with strong customer service skills, fostering team collaboration and enhancing customer experiences through effective problem-solving. Results-driven professional with experience in retail and hospitality. Strong communication and attention to detail skills, adept at resolving customer inquiries and complaints. Seeking to leverage expertise in enhancing customer satisfaction and driving sales. Adaptable individual with a solid foundation in customer service and sales. Known for effective conflict resolution and team collaboration, ready to contribute to exceptional customer experiences and operational efficiency.
Overview
2
2
years of professional experience
Work History
sales assosiate
Mother and Earth kids
Grand Ledge
10.2025 - Current
- Guided customers in product selection and addressed inquiries to enhance shopping experience.
- Processed sales transactions accurately using point-of-sale systems.
- Resolved customer complaints effectively to maintain satisfaction and loyalty.
- Collaborated with team members to enhance customer service experiences.
- Provided product information to educate customers about features and benefits.
- Participated in store promotions and events to engage customers.
- Organized displays and restocked merchandise to ensure product availability and visual appeal.
- Monitored inventory levels and reported restocking needs to management.
hostess
Chinese Buffet Restaurant
portland
03.2024 - 10.2025
- Greeted and seated guests promptly upon arrival in a busy dining environment.
- Coordinated with kitchen staff to ensure timely food delivery for dining guests.
- Assisted guests with menu inquiries, providing detailed descriptions of offerings.
- Trained new hosts on seating protocols and customer service best practices.
Education
High School Diploma -
Grand Ledge High School
Grand Ledge, MI06-2026
Skills
- Customer service
- Sales techniques
- Team collaboration
- Visual merchandising
- Conflict resolution
- Inventory management
Timeline
sales assosiate
Mother and Earth kids
10.2025 - Current
hostess
Chinese Buffet Restaurant
03.2024 - 10.2025
High School Diploma -
Grand Ledge High School