Summary
Overview
Work History
Education
Skills
Timeline
Work Preference
Customer Service

Aleeyah Colville

The Cheesecake Factory
Luzerne,PA
5
years of professional experience

I'm a detail-oriented, customer-focused professional seeking a full-time corporate or remote role. Over the past 4+ years I've supported customers, managed administrative and POS operations, coordinated events, and created digital content - all of which have made me adaptable, tech-savvy, and effective under pressure. I communicate clearly, stay organized, and enjoy solving problems that help teams and customers succeed.

Work History

Server

2 Months
Huntsville Golf Club | 08.2026 - Current

Provide attentive, personalized service to private club members and their guests in an exclusive, members-only dining environment.

Maintain strong knowledge of members’ names and preferences to provide a welcoming, personalized guest experience.

Set and reset dining rooms, including preparing tables, polishing silverware, and maintaining a clean, organized, and presentable environment.

Take reservations and answer incoming phone calls, assisting members with dining and event-related requests.

Greet and host members and guests, manage seating, and assist with table assignments as needed.

Provide food and beverage service for large parties and special events, including tournaments, weddings, and private functions.

Complete daily side work, including cleaning, organizing, restocking, and maintaining dining and service areas

Server/Food Runner

6 Months
The Cheesecake Factory | 04.2026 - Current
  • Provide exceptional service while maintaining the company's standards for hospitality and flow of service.
  • Memorize and accurately navigate an extensive menu with numerous ingredients, modifications, and allergy considerations.
  • Work closely with managers to ensure service quality, compliance with restaurant policies, and guest satisfaction.
  • Follow strict food safety, sanitation, and operational regulations in a fast-paced, high-volume environment.

Server

5 Months
Cracker Barrel | 08.2025 - 01.2026
  • Delivered high-level customer service in a fast-paced environment.
  • Managed multiple priorities while maintaining professionalism.
  • Processed payments accurately using POS systems.
  • Ensured compliance with food safety and sanitation standards.

Server

7 Months
El Limon | 05.2024 - 12.2024
  • Provided dine-in and takeout service with strong attention to detail.
  • Operated register and handled transactions efficiently.
  • Maintained organized workspace and supported daily operations.

Smoothie Artist

2 Months
HP Smoothie Bar & Grill | 06.2024 - 08.2024
  • Prepared products efficiently while following safety standards.
  • Contributed to social media outreach and digital marketing materials.
  • Maintained a clean and organized workspace.

Library Assistant

2 Years 3 Months
Rudy Gelnett Memorial Library | 09.2022 - 12.2024
  • Managed circulation, cataloging, and front desk operations.
  • Provided administrative support and assisted patrons with inquiries.
  • Designed promotional materials and supported event planning logistics.
  • Maintained organized records and handled register transactions.

Retail Associate

10 Months
Rite Aid | 10.2021 - 08.2022
  • Assisted customers with purchases and product inquiries.
  • Maintained planograms and monitored product freshness.
  • Operated register and handled transactions accurately.

Education

B.A. - Sociology & Psychology

Susquehanna University | 12.2024
Completed 70 credits toward B.A. in Sociology & Psychology

High School Diploma

Bristol High School | 06.2022

Skills

Customer & Client Relations
Administrative & Front Desk Support
Remote Communication & Digital Collaboration
POS Systems & Data Entry
Microsoft Office & Google Workspace
Calendar & Event Coordination
Social Media Management
Written & Verbal Communication
Organization & Time Management

Timeline

Server

Huntsville Golf Club
08.2026 - CurrentRead More

Server/Food Runner

The Cheesecake Factory
04.2026 - CurrentRead More

Server

Cracker Barrel
08.2025 - 01.2026Read More

Smoothie Artist

HP Smoothie Bar & Grill
06.2024 - 08.2024Read More

Server

El Limon
05.2024 - 12.2024Read More

Library Assistant

Rudy Gelnett Memorial Library
09.2022 - 12.2024Read More

Retail Associate

Rite Aid
10.2021 - 08.2022Read More

Bristol High School

High School Diploma
Read More

Susquehanna University

B.A. from Sociology & Psychology
Read More

Work Preference

Desired Job Title

Customer Service RepresentativeCustomer Support SpecialistServerReceptionist

Work Type

Full TimePart Time

Location Preference

On-SiteHybrid

Location:

Luzerne, PA

Open to relocation:

Yes

Minimum Desired Compensation

$17/hr

Important To Me

Career advancement
Aleeyah ColvilleCustomer Service