I have telephone etiquette and interpersonal skills. I am a well-trained individual with past experience working with children and elderly people. I am punctual and dedicated to service. I have experience helping non-profit organization with daily tasks and needs. I am friendly and helpful when assisting employees and visitors requesting services and I'm driven by cause to work diligently to accomplish measurable impact.
I volunteered in the Land Stewardship program where I helped restore and improve the natural habitat of the reserve's grounds for the plants and animals by participating in invasive plant removal.
As a Touch Tank Ambassador, I was responsible for facilitating animal contact at the aquarium's live - animal touch pools while providing a safe environment for the guests by encouraging them to explore live animals such as slipper lobsters and lake sturgeon through interactive engagement.
MCHC is a non-profit clinical care center ran by the Muslim community.
I have totaled over twelve volunteer hours by preparing and demonstrating activities for the senior citizen classes. I lead two craft classes by supporting events held by the organization.
I have also volunteered for a total of seven hours with checking in the seniors for Covid vaccines by collecting information on their health and taking their temperatures.
For my Eagle Scout project, I built a new pergola for the Church that held my past scout meetings.
As the leader of my Eagle Scout project, I developed a plan, schedule, and budget in order to make progress on my project.
I advertised my project and collected donations from Church members and created a GoFundMe page.
I fostered positive personal connections with each troop volunteer as well as supervising volunteers in execution of the project in a safe way and a purposeful experience. I kept assigned troop volunteers updated on information regarding the progress of the project. All volunteers were provided safety gear and were monitored and assisted by me.
I provided resources, tools, and materials for the project.
As the project progressed, I prepared reports for management regarding status and progress of the project.
I worked with sales staff to evaluate new supplies and tools needed for the project.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Responded to inquiries from callers seeking information.
Resolved customer problems and complaints.
Corresponded with clients through email, telephone, or postal mail.
Handled cash transactions and maintained sales and payments records accurately.
Managed multiple tasks and met time-sensitive deadlines.
Maintained confidentiality of information regarding clients and company.
Assisted with onboarding new clients and securing paperwork completion.
Maintained visitor log for entering and leaving facility for security purposes.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Organized, maintained and updated information in computer databases.
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Collected and distributed messages to team members and managers to support open communication and high customer service.