Alegna Reyes
Lawrence,MA
Summary
Enthusiastic Dental Assistant motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Coordinator
Oasis Dental Solutions
03.2019 - Current
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients, providers, and insurance companies for a seamless healthcare experience.
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
- Maintained accurate electronic health records for improved patient care and compliance with privacy regulations.
Dental Assistant
DENTAL ARTS
03.2019 - Current
- Work occasionally with periodontist and orthodontist.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Dietary Aide
Mary Immaculate Health/Care Services
02.2019 - 06.2019
- Had to leave this job full time to continue my future in dentistry, but told my manager to leave me on call so whenever they needed assistance I was there.
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
Host
Nick's Place
08.2017 - 04.2018
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Sales Associate
TJMaxx
04.2017 - 01.2018
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School in Dental Assisting -
Greater Lawrence Technical School
Andover, MA06.2019
Skills
- Laboratory
- Infection Control Training
- Chairside Assisting
- HIPAA Compliance Understanding
- OSHA Regulations Knowledge
- Bilingual
- Computer Skills
- Restaurant experience
- Bartending
- Multitasking Abilities
- Critical Thinking
- Teamwork and Collaboration
- Knowledgeable in Dentrix
- Administrative Support
Certification
- CPR
- Dental Radiology
- OSHA
- TABC
- Bartender License
Timeline
Patient Coordinator
Oasis Dental Solutions
03.2019 - Current
Dental Assistant
DENTAL ARTS
03.2019 - Current
Dietary Aide
Mary Immaculate Health/Care Services
02.2019 - 06.2019
Host
Nick's Place
08.2017 - 04.2018
Sales Associate
TJMaxx
04.2017 - 01.2018
High School in Dental Assisting -
Greater Lawrence Technical School
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