Yardi
ALEIA WOODARD
Raleigh,NC
Overview
9
9
years of professional experience
1
1
Certificate
Work History
Leasing Consultant
The Liberty Group
01.2020 - Current
- Respond to requests and scheduled appointments for property showings.
- Process leads using management software including Yardi, OneSite, and Rent Manager.
- Collect monthly rent payments and other fees, always properly recording, and processing money.
- Inspect properties before new resident move-ins to schedule maintenance, cleaners, and other services.
- Analyze operational information for impact on ROI, identified trends and recommended appropriate adjustments.
Property Manager
White Oak Foundation
01.2022 - 07.2024
- Met with project stakeholders on regular basis to assess progress and make adjustments to the housing project.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Coached team members on productivity strategies to accomplish challenging goals.
- Researched industry best practices in support of training development and program content.
- Assisted in grant writing to increase funds for organization, raising over $300,000.
- Facilitated outreach activities to build community awareness.
- Developed and implemented programs to engage and empower underserved populations.
Leasing Consultant
Pinnacle Property Management Services
01.2019 - 01.2020
- Gathered resident information to submit weekly demographic reports to the Property and Regional Manager
- Maintained a customer satisfaction rate of 95% for the entire duration of employment
- Scheduled and conducted onsite tours and created virtual tours to display the features and amenities of the apartment homes
- Developed and distributed marketing material to inform local businesses about the apartment community
- Organized monthly employee and community social events.
AmeriCorps-Family Services Program Coordinator
Habitat for Humanity of Wake County
01.2018 - 01.2019
- Compiled and reported program data to funders
- Reviewed credit reports, bank statements, employment verifications, landlord references, and background checks to process applications for the homeownership program
- Developed and implemented a financial management focused provisional program, Almost Home, that increased Homeownership Program approval rates by 30%
- Represented Habitat for Humanity at various community events.
Program Coordinator
Cabarrus Health Alliance
08.2016 - 05.2018
- Implemented teen pregnancy prevention programs into middle and high schools around utilizing a grant funded program curriculum.
- Conducted health education surveys to assess health needs and risk factors within communities.
- Completed fidelity logs after each program session for program accuracy.
Administrative Intern
Rockwell Development Center
08.2017 - 12.2017
- Documented activity logs from staff members, using Excel, to determine the workplace productivity and efficiency
- Collaborated with the CEO/Founder to develop a new volunteer program and policies for an employee education reimbursement program
- Provided privacy and confidentiality for all consumer records
Marketing and Public Relations Intern
Carol Woods Retirement Community
06.2017 - 08.2017
- Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
- Measured and reported results of marketing initiatives.
- Completed data analysis on homecare services for the developments of a homecare program
Customer Service Representative
Nascar Racing Experience
06.2015 - 05.2017
- Responded to customer requests for products, services, and company information.
- Trained new personnel regarding company operations, policies and services.
- Educated customers about billing, payment processing and support policies and procedures.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
Education
Bachelor of Science in Public Health -
University of North Carolina - Charlotte
Charlotte, NC05.2018
Skills
- Business Administration
- Maintenance Scheduling
- Property Management
- Adaptable
Certification
- HUD Certified Housing Counselor, March 2023
- Loan Originator Compliance Training, December, 2018
Timeline
Property Manager
White Oak Foundation
01.2022 - 07.2024
Leasing Consultant
The Liberty Group
01.2020 - Current
Leasing Consultant
Pinnacle Property Management Services
01.2019 - 01.2020
AmeriCorps-Family Services Program Coordinator
Habitat for Humanity of Wake County
01.2018 - 01.2019
Administrative Intern
Rockwell Development Center
08.2017 - 12.2017
Marketing and Public Relations Intern
Carol Woods Retirement Community
06.2017 - 08.2017
Program Coordinator
Cabarrus Health Alliance
08.2016 - 05.2018
Customer Service Representative
Nascar Racing Experience
06.2015 - 05.2017
Bachelor of Science in Public Health -
University of North Carolina - Charlotte
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Software
Salesforce
Microsoft
Canva
Onesite