Results-driven Home Care Coordinator with extensive experience in healthcare management. Expertise in patient care, medical billing, and coding, recognized as Home Care Coordinator of the Year at Volunteers of America. Proven leadership abilities enhance service delivery and operational efficiency.
Conducted inspections to identify maintenance needs and promptly report issues.
Certified Nursing Assistant
Alvin C. York VA Medical Center
05.2016 - 05.2022
Assisted patients with daily living activities, promoting comfort and dignity.
Communicated effectively with healthcare team regarding patient needs and concerns.
Maintained cleanliness and organization of patient rooms and communal areas.
Trained new staff on procedures and best practices for patient care delivery.
Conducts preliminary evaluations, including measuring weight, temperature and blood pressure, and documents results with accuracy.
Notifies medical team of any change in patient condition.
Collects and prepares blood, urine, stool and sputum lab specimens for diagnostic evaluation.
Collaborates with medical and administrative personal to maintain patient-focused environment to aid in patient goal achievement.
Able to mange care of skilled, geriatric, and short-term and long-term rehab patients.
Attend interdisciplinary treatment team meetings as needed to discuss patient progress.
Home Care Coordinator
Volunteers of America
02.2013 - 04.2016
Coordinated care plans for diverse client needs, ensuring alignment with service standards, working with staff and families to assess and meet individuals needs and goal.
Collaborated with healthcare professionals to enhance patient outcomes and improve service delivery.
Aided staff in providing exceptional care to individuals with intellectual disabilities.
Recruited, hired, and trained all staff, providing direct supervision, ongoing staff development, and continuing education to employees.
Organized and facilitated weekly meetings discussing current census, admissions and discharges, and new residents applications.
Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
Awarded Home Care Coordinator of the Year
Department Manager
Walmart
04.2004 - 01.2012
Achieved performance targets by leading a team of six professionals.
Balanced employee workloads to enhance productivity and job satisfaction.
Provided detailed reports to management on sales and inventory trends.
Oversaw hiring and employee performance to boost efficiency and productivity.
Maintained accurate records by diligently monitoring sales documentation.
Coordinated weekly schedules based on customer demand and employee strengths.
Office Assistant
Ripley Primary School
05.1999 - 07.2006
Enhanced office efficiency through organized operations and effective team communication.
Executed document management tasks including scanning, indexing, and secure destruction.
Maintained security by monitoring premises, screening visitors, and issuing access passes.
Provided clerical support by managing student attendance and special requirements efficiently.
Organized physical files and digitized records for easy access and updates.
Responded to inquiries from parents and vendors via telephone with professionalism.
Education
Certificate - Certified Nursing Assistant
ADVANCED NURSING ASSISTANT TRAINING, LLC
Antioch, TN
12-2011
Diploma - MEDICAL CODING AND HEALTH INFORMATION TECHNICIAN