Resourceful Senior Research Assistant offering 8 years of experience managing various aspects of research projects in home health aid from funding and development to data collection and reporting. Ability to train, mentor and manage teams of junior research assistants in study activities. Truck driver over 2 years.
Overview
13
13
years of professional experience
Work History
Driver
Uber/Lyft
04.2017 - Current
Maintained optimal safety by adapting driving to match current traffic conditions and applying defensive strategies to avoid accidents.
Delivered goods and services to customers on time and in excellent condition.
Interacted with customers pleasantly to meet needs and drive satisfaction.
Planned optimal routes to minimize delays and maximize time efficiency.
Logged daily mileage, gas and other data in t track mileage app to keep management informed of field activities.
Transporting of customers to and from their desired destinations.
Communicate with passengers, offering a safe and welcoming ride to their destination.
Initiate a rapport with the customers so they will want to continue using these services.
Safely navigate routes through use of hand held GPS device and the preference of the customers.
Maintain vehicle in excellent condition and thoroughly clean it on a regular basis or as needed.
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Driver
United Parcel Service
12.2019 - 01.2020
Continual lifting, lowering, and carrying packages that typically weigh 25-50lbs and may weigh up to 150.
Demonstrated professional conduct with clients and families do deliver outstanding customer service.
Maintained optimal safety by adapting driving to match current traffic conditions and applying defensive strategies to avoid accidents.
Delivered goods and services to customers on time and in excellent condition.
Interacted with customers pleasantly to meet needs and drive satisfaction.
Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
Practiced safe and secure loading methods to avoid damaging goods.
Selected the most efficient routes in compliance with delivery instructions.
Obtained signature needed to complete and process all paperwork in a timely manner.
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Delivered goods and products to customer on time and in excellent condition.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Coordinated efficient routes to avoid delays and optimize schedules.
Communicated with customers to provide delivery updates and confirm delivery locations.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Communicated with dispatchers and other personnel to coordinate transportation schedules.
Obtained signatures from customers upon delivery of goods.
Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
Drove safely in various weather and road conditions to avoid accidents.
Clean Room Operator
Express Professional
04.2019 - 10.2019
Collaborated with technicians to diagnose equipment breakdowns and address quality issues.
Supplied clean-up rags and varsol by press, skids, trays and straps.
Monitored time and performance standards and reduced waste and spoilage during run mode.
Devised and implemented testing methods to maximize efficiency and accuracy.
Print and inspect medical equipment on a daily basis to send out for customer.
Clean up machine and work area at the end of the day.
Maintained clean, neat and organized work area to prevent safety hazards, reducing workplace incidents Number%.
Disinfected and sterilized equipment and containers to destroy microorganisms.
Completed forms and equipment logs to distribute to appropriate personnel.
Checked Product to verify quality levels and provide feedback to operators.
Utilized label application equipment to label tubes, containers and boxes.
Adjusted Type equipment controls to regulate pressure, temperature and flow of liquid and gases.
Stayed up-to-date on electrical codes and safety procedures to maintain efficiency and safety.
Package Delivery Driver
Amazon Flex
06.2019 - 07.2019
Handle, organize, and secure packages with the utmost care.
Accomplish a 100% on-time delivery rate within strict time constraint.
Verify each delivery against shipping instructions before delivering to customers.
Obey traffic laws and follow establish traffic transportation procedure.
Operate hand held scanner on all outgoing and then delivered packages.
Demonstrate exceptional customer service using fine-tuned interpersonal skills to appropriately represent the company.
Pre-check and maintain vehicle to ensure that it will remain in ideal condition to complete the deliveries.
Document complete and appropriate records regarding the courier packages, mileage, and miscellaneous expen.
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Maintained clean driving record and observed relevant traffic laws to reduce risks.
Operated vehicle safely in highly congested areas with no traffic violations.
Lifted, lowered, and carried packages typically weighing Number pounds throughout regular course of delivery.
Picked up and delivered packages to and from customer locations according to schedule, maintaining accurate inventory of packages and delivery records.
Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.
Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
Assessed customer drop-off locations to identify safest areas to leave packages, hiding packages behind pillars, beside furniture, or beneath doormats to prevent theft.
Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Successfully avoided time delivery delays by carefully planning best routes.
Inbound Stower, Receive, Pack
Amazon Boss 7
02.2017 - 05.2019
Calibrated and adjusted equipment using pit machine 10 hours a day reach and band.
Continuously pulled items weighing up to 50 pounds off carts and placed on correct shelves.
Inspected incoming material before scanning it and separated defective items with 100% accuracy.
Used handheld scanner to sort over 1,500 to 2000 products onto appropriate shelves daily.
Arranged incoming and outgoing shipments according to dates and weights.
Set up and operated production equipment according to daily work orders and safety procedures.
Recognized and reported defective material and equipment.
Rectified problems such as damages and shortages by collaborating directly with vendor representatives.
Labeled delivered materials to be sorted and put away.
Operated lift and hand trucks to transfer materials to and from target areas.
Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Optimized shipping and receiving strategies with cost-effective methods, carriers and routes.
Palletized boxes for easy movement and shipment.
Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
Safely operated all necessary equipment in work area such as Pallet jack and pallpallets Pallets.
Follow the safety rules daily and of report any accidents.
Assembled and prepared cartons, crates and containers to protect materials during shipment.
Used tools, sprayers and cleaning solutions to clean contaminants from work areas.
Marked and labeled containers with accurate shipping information to prevent delays.
Sorted over Number products onto shelves according to type, weight, and size.
Inspected items for any damages and reported discrepancies to supervisor.
Maintained clean and organized workspaces to uphold safety standards.
Safely stacked items to maximize space within acceptable safety limits.
Utilized scanning equipment to quickly locate and identify items and stock locations.
Complied with safety regulations and protocols to reduce risks and safeguard teams.
Arranged merchandise according to company standards to maintain tidy and organized stockroom.
Used hand trucks and pallet jacks to safely move items to designated areas.
Maintained safety and efficiency to maximize overall productivity and increase stowing rates by Number%.
Organized and restocked shelves periodically to maintain stock availability.
Organized both outgoing and incoming shipments based on product descriptions and shipment dates.
Sorted and delivered materials to different work areas and staff.
Unloaded pallets and deliveries and organized products in warehouse.
Residential Counselor
People Incorporated
03.2010 - 10.2018
Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Conducted weekly meetings with directors and assessed and advocated resident needs; recommended solutions and strategies to improve resident care and satisfaction.
Conducted rounds of rooms and building to check on compliance and safety issues, including unlocked windows, propped open doors.
Led meetings every month to receive resident concerns and educate on changes to policies and procedures.
Completed daily resident welfare checks and coordinated with facility staff to ensure resident needs were met.
Monitored multiple databases to keep track of all company inventory.
Monitored vital signs during medication administration to quickly identify any complications.
Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
Planned optimal meals based on established nutritional plans, including shopping for ingredients and cooking dishes.
Monitored client behaviors and emotional states, reporting concerns to house manager and documenting information in files.
Assist clients with doctors appointment, activities and community outin.
Monitored and documented client progress toward meeting goals and objectives.
Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
Encouraged clients to develop self-advocacy skills and to become active participants in own treatment plans.
Supported residents in coping with emotions and fears through one-on-one sessions.
Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services, and providing emotional support.
Communicated behavior choices to residents by outlining positive and negative consequences of choices.
Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
Developed and maintained relationships with community resources to provide additional support services.
Supervised team of residential counselors while managing 24-hour residential facility for adults with mental health disorders.
Provided crisis management and intervention during emergency situations.
Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
Provided swift and knowledgeable emergency support in line with campus crisis protocols.
Truck Driver
Ferry Truck
Seekonk Mass
06.2020 - 05.2021
Operated with safety and skill to avoid accidents and delays.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Maintained daily, legible DOT log book and submitted corresponding documents.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Dropped and hooked trailers and changed configuration of equipment.
Maximized load safety by balancing, securing, and weighing products.
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Monitored and managed fuel consumption and expenses for management reporting.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Inspected truck for defects and safe operating condition before, during and after trips.
Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Secured vehicle to tow truck and checked all attachments for safe operation.
Answered roadside assistance calls for tows and other vehicle support.
Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
Truck Driver
Ocean State Joblot
North, Kingstown, Rhode Island
04.2022 - Current
Operated with safety and skill to avoid accidents and delays.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Dropped and hooked trailers and changed configuration of equipment.
Maximized load safety by balancing, securing, and weighing products.
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
Obtained necessary permits and licenses to operate various commercial vehicles legally.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Inspected truck for defects and safe operating condition before, during and after trips.
Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Documented mileage, deliveries, pickups, customer issues and damages.
Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
Answered roadside assistance calls for tows and other vehicle support.
Truck Driver
Peter Moore Truck
Brockton, MA
05.2021 - 01.2022
Operated with safety and skill to avoid accidents and delays.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Maintained daily, legible DOT log book and submitted corresponding documents.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Dropped and hooked trailers and changed configuration of equipment.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Obtained necessary permits and licenses to operate various commercial vehicles legally.
Education
High School Diploma -
BMC Durfee High School
Fall River, MA
CDL permit -
NETTTTS
Pawtucket, RI
Home Health Aid -
Career center
Fall River, MA
Skills
Cleaning and organization
ADL support
Patient education and counseling
Patient assessment
Networking
Prescription verification
Staffing
Postal regulations
Mediation
GPS and map navigation
Vehicle operation
Customer assistance
Bilingual in Portuguese kriolo, Portuguese, understand fluent Spanish speak little and English