Aleida Vega
Bronx,Ny
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized, dedicated, and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
28
28
years of professional experience
Work History
Self Business
Independent management
01.2019 - 03.2023
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Restaurant Waitress
King Of Cups
07.2013 - 10.2014
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Served food and beverages promptly with focused attention to customer needs.
- Performed specialized alcoholic beverage services such as bottle openings and chiller setup.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Hair Stylist Assistant
Bertha's Hair Salon
08.2012 - 05.2013
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Answered telephone calls to provide information and schedule new appointments.
- Increased client satisfaction by providing excellent customer service.
- Checked in with clients to confirm comfort throughout appointments and services.
- Offered exceptional service and support to walk-in and scheduled customers.
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
- Recommended products for clients based on individual needs.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Answered phone calls and emails to schedule client appointments.
- Helped customers select styles for special events such as prom and formal dances.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Maintained regular client list and successfully handled walk-in customers.
Clothes Packaging
Private Employer
06.1995 - 04.1997
- Completed daily orders with expert picking and packing of shipments.
- Reviewed orders by inspecting labeling, packaging, and contents.
- Labeled packages with appropriate shipping information for accurate deliveries.
- Proved successful working within tight deadlines and a fast-paced environment.
- Completed all orders within established time frames to support timely deliveries.
- Followed packing processes to increase speed and accuracy.
- Assembled packages according to meet specific customer requirements.
- Placed items into bags, boxes or other containers.
- Cleaned and maintained production area and equipment.
- Inspected items for defects and damage.
- Utilized adhesive labels and other materials to package items.
- Secured items for storage or shipment.
- Recorded product, packaging and order information on specified forms.
- Packaged fragile items with cushioning material.
Education
No Degree - Human Resources Development
MCNY
431 Canal St, New York, NY 10013Cosmetology
American Beauty School
The Bronx, NYSkills
- Self-help skills development
- Researching businesses
- Business process oversight
- Service-oriented self-starter
- Self-Motivated
Timeline
Self Business
Independent management
01.2019 - 03.2023
Restaurant Waitress
King Of Cups
07.2013 - 10.2014
Hair Stylist Assistant
Bertha's Hair Salon
08.2012 - 05.2013
Clothes Packaging
Private Employer
06.1995 - 04.1997
No Degree - Human Resources Development
MCNY
Cosmetology
American Beauty School