Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aleigh Mohacsi-Minns

Virginia Beach,VA

Summary

Dynamic and goal-oriented professional with extensive experience at Planet Fitness, excelling in customer service and team collaboration. Proven ability to enhance member satisfaction and streamline operations, while effectively managing front desk tasks. Skilled in time management and problem-solving, consistently contributing to a welcoming environment and operational efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front End Associate

Planet Fitness
07.2024 - 08.2025
  • Assisted members with inquiries and provided exceptional customer service to enhance experience.
  • Maintained cleanliness and organization of fitness equipment to ensure a safe environment.
  • Processed new member registrations efficiently, contributing to overall membership growth.
  • Conducted facility tours, promoting gym services and amenities to prospective members.
  • Collaborated with team members to resolve member concerns effectively and efficiently.
  • Adapted quickly to changing priorities while maintaining high standards of service delivery.
  • Monitored gym operations, reporting maintenance issues promptly for timely resolution.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.

Front Desk Associate

Planet Fitness
03.2022 - 06.2024
  • Managed front desk operations, ensuring seamless guest check-in and check-out experiences.
  • Provided exceptional customer service by addressing guest inquiries and resolving issues promptly.
  • Coordinated room assignments and maintained accurate records in property management system.
  • Supported team members by training new staff on front desk procedures and software usage.
  • Handled high-pressure situations calmly, maintaining professionalism at all times.
  • Organized front desk area to maintain a professional and welcoming appearance for guests.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained cleanliness and organization of front desk area.

Apprentice

Blown Away Salon
04.2022 - 04.2023
  • Assisted in hair coloring and cutting techniques, ensuring high-quality results.
  • Provided exceptional customer service, enhancing client satisfaction and loyalty.
  • Maintained cleanliness and organization of workstations, promoting a safe environment.
  • Collaborated with senior stylists to refine skills and improve service delivery.
  • Managed appointment scheduling, optimizing client flow and reducing wait times.
  • Educated clients on hair care products, driving informed purchasing decisions.
  • Developed proficiency in various styling tools and equipment for diverse services.
  • Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
  • Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
  • Answered telephone calls to provide information and schedule new appointments.
  • Enabled seamless appointment scheduling using digital tools such as online booking platforms.

Front Desk Receptionist

Hair on Main Salon
10.2021 - 04.2022
  • Managed front desk operations, ensuring smooth check-in and appointment scheduling for clients.
  • Coordinated communication between stylists and clients to enhance service delivery.
  • Utilized salon management software to maintain accurate client records and appointments.
  • Assisted in inventory management, tracking supplies to ensure adequate stock levels.
  • Provided exceptional customer service, resolving inquiries and fostering a welcoming environment.
  • Monitored salon cleanliness and organization, contributing to a positive atmosphere for clients and staff.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.

Education

High School Diploma -

Gloucester High School
Gloucester
06-2018

Skills

  • Customer service
  • Time management
  • Front-end performance optimization
  • Goal oriented
  • Problem-solving
  • Friendly and outgoing
  • Store maintenance
  • Teamwork and collaboration

Certification

  • Licensed Cosmetologist - Completed October 2023
  • Certified Veterinary Medical Office Assistant, MedCertify - Completed July 2025
  • Certified Doctors Management HIPAA Omnibus & OSHA Training, MedCertify - July 2025

Timeline

Front End Associate

Planet Fitness
07.2024 - 08.2025

Apprentice

Blown Away Salon
04.2022 - 04.2023

Front Desk Associate

Planet Fitness
03.2022 - 06.2024

Front Desk Receptionist

Hair on Main Salon
10.2021 - 04.2022

High School Diploma -

Gloucester High School

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