Aleighn Joaquin
Kent,Wa
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
01.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Used POS system to accurately enter orders and process payments.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Helped management keep adequate supply on hand by notifying of shortages.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Explained beverage preparation and offered samples to help customers choose ideal items.
Server/ Caterer
Cafe Pacific Catering
07.2021 - Current
- Memorized over 100 recipes and described each in detail to guests assisting them in their choice of food
- Assisted in station setups and breakdowns
- Performed extra side work while serving
- Monitored dining rooms for the optimal guest experience
- Delivered exceptional, friendly, and fast service
- Skillfully anticipated and addressed guests' service needs.
Team member
Popeyes
01.2022 - 04.2022
- Quickly learned tasks and started performing cashier duties without needing much training
- Maintained high standards of customer service during high-volume, fast-paced operations
- Took initiative to find extra tasks when regular tasks were finished
- Resolved customer complaints quickly and professionally
- Handled currency and credit transactions quickly and accurately
- Followed procedures for safe food preparation, assembly, and presentation
- Managed opening duties such as making sure meal options and sides were ready before opening.
Dishwasher
Stimpy's Sports Bar & Grill | Dishwasher
05.2021 - 09.2021
- Maintained a clean, sanitized station while washing over 300 dishes in 1 hour
- Managed closing duties such as restocking and food prep for the next work day
- Regularly checked for dirty dishes and made sure nothing was left when leaving
- Effectively communicated with kitchen staff regarding where to put dishes when prepping in the sink in order to maintain a food-safe environment.
Education
High School Diploma -
Kent Meridian High School
Kent, WA06.2023
Skills
- Counter Cleaning and Sanitation
- Natural Leadership
- Guest Relations Management
- Identification Requirements
- Anticipating Guest Needs
- Hospitality Service Expertise
- Patron Experiences
- Cool Under Pressure
- Guest Satisfaction
- Operational Efficiency and Safety
- Regulatory Compliance
- Service Prioritization
Timeline
Barista
Starbucks
01.2023 - Current
Team member
Popeyes
01.2022 - 04.2022
Server/ Caterer
Cafe Pacific Catering
07.2021 - Current
Dishwasher
Stimpy's Sports Bar & Grill | Dishwasher
05.2021 - 09.2021
High School Diploma -
Kent Meridian High School