Aleisha Harding
Jacksonville
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
Work History
Veterinary Receptionist
Pet Doctors of America
06.2023 - 03.2025
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Assisted veterinarians in providing timely care to patients through effective communication and coordination of services.
- Promoted clinic services and products through knowledgeable recommendations to pet owners based on their specific needs.
- Performed various administrative tasks by filing, copying and faxing documents.
- Boosted clinic revenue with accurate billing and invoicing procedures.
Assistant Dog Trainer/Kennel Assistant
My Pet Camp
02.2022 - 05.2023
- Facilitated group classes that fostered socialization skills among dogs while teaching basic commands and manners.
- Maintained detailed records of each dog's progress throughout the course of training, enabling accurate evaluation of success rates and areas requiring improvement.
- Developed trusting relationships with both dogs and their owners through empathetic listening, clear communication, and genuine dedication to the well-being of each animal in my care.
- Improved overall client satisfaction by delivering prompt follow-up support via phone or email regarding any questions or concerns they had post-training sessions.
- Provided ongoing guidance to clients on reinforcing positive behaviors at home through effective communication and reward-based methods.
- Demonstrated strong multitasking abilities by managing multiple responsibilities simultaneously, including animal care, client interactions, and administrative duties.
Kennel Assistant/Play park attendant/Runner
DogTown USA
06.2020 - 02.2022
- Maintained kennel cleanliness and hygiene, reducing the spread of disease and providing a comfortable environment for animals.
- Developed strong relationships with clients through open communication and trust-building interactions during drop-off and pick-up times.
- Ensured safety of all animals through proper handling techniques and adherence to established protocols.
- Monitored animal behavior for signs of illness or distress, promptly reporting any concerns to management or veterinary staff.
- Completed animal intakes to board animals, labeling all home items and toys properly.
- Educated clients about kennel services, policies, and procedures to ensure a smooth experience for both the pet and owner.
Crew Member
Wendy's
10.2018 - 05.2020
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Operated cash register to ring up final bill and process various forms of payment.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
Referee
Rebounderz
06.2018 - 06.2018
- Monitored adherence to safety guidelines and instructed guests on proper trampoline usage, minimizing the risk of injuries during park visits.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Demonstrated proper use of safety harnesses and other safety equipment.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
Education
Associate in Arts (AA) - Business
FSCJ
03.2023
Bachelor of Science (BS) - Business
University of Phoenix
03.2025
High school diploma -
Duval charter high school at Baymeadows
Jacksonville, FL05.2020
Skills
- Veterinary Practice Management Software (Cornerstone)
- Client Relationship Management (CRM)
- Data Entry
- Appointment Scheduling
- Client Education
- Dispute Resolution
- Medical Recordkeeping
- Payment Processing
- Veterinary Assisting
- Prescription Preparation
- Sample Collection
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Veterinary Receptionist
Pet Doctors of America
06.2023 - 03.2025
Assistant Dog Trainer/Kennel Assistant
My Pet Camp
02.2022 - 05.2023
Kennel Assistant/Play park attendant/Runner
DogTown USA
06.2020 - 02.2022
Crew Member
Wendy's
10.2018 - 05.2020
Referee
Rebounderz
06.2018 - 06.2018
Bachelor of Science (BS) - Business
University of Phoenix
High school diploma -
Duval charter high school at Baymeadows
Associate in Arts (AA) - Business
FSCJ
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