Aleisha Herrod
San Diego,CA
Summary
Highly organized and detail-oriented with experience in client relations, and office operations. Proven ability to manage schedules, maintain accurate documentation, and provide exceptional customer service in dynamic environments such as healthcare and education. Skilled in Microsoft Excel, telephone etiquette, and scheduling, with a focus on efficiency, professionalism, and maintaining a welcoming atmosphere.
Overview
11
11
years of professional experience
Work History
Educator/Public Speaker/Private Tour Guide
Seaworld
03.2023 - Current
- Skilled in adapting curriculum to diverse audiences and incorporating innovative teaching methods to inspire curiosity.
- Organizational skills to manage time and logistics for tours.
- Upsell additional services, experiences, and merchandise that may enhance the guests’ experiences.
- Proficient in delivering dynamic presentations, leading educational tours, and facilitating hands-on activities to enhance understanding of marine life and conservation efforts.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
Project Assistant
Steve Stopper
11.2023 - 11.2024
- Maintained a high level of accuracy in all project documentation, ensuring consistency and clarity throughout the lifecycle of projects.
- Enhanced team communication by organizing and maintaining accurate documentation of meeting notes, action items, and followups.
- Worked with senior leadership to complete complex projects on time and under-budget.
Summer Farm Hand
Tara Mahoney
08.2018 - 09.2022
- Displayed strong work ethic by consistently arriving on time and completing assigned tasks promptly; leading to increased trust from supervisors.
- Collaborated with fellow farm hands to complete tasks efficiently and effectively.
- Ensured proper storage conditions for harvested products, minimizing spoilage rates.
Taxidermist
Rick Leech
03.2016 - 07.2018
- Conducted detailed research on species anatomy, behavior, and natural habitats for accurate representation in taxidermy.
- Maintaining consistent updates to meet client expectations
- Coordinating consultations
Optometrist Assistant
Laguna Niguel Optometry-James Kane, OD
01.2014 - 02.2015
- Assisted with frame selection process, helping patients choose eyewear that best suited their lifestyle needs and preferences.
- Improved patient experience by efficiently scheduling appointments and managing follow-up communications.
- Contributed to a positive office environment by providing excellent customer service to patients both in-person and over the phone.
- Promoted eye health education, providing informative materials to patients on proper eyewear care and maintenance.
Skills
- Public Speaking
- Research
- Teaching
- Presentation Skills
- Retail Sales
- Microsoft Excel
- Mentoring
- Training & Development
- Client Relationships
- Scheduling and calendar management
- Telephone Etiquette
- Creative Thinking
- Detail Oriented
Timeline
Project Assistant
Steve Stopper
11.2023 - 11.2024
Educator/Public Speaker/Private Tour Guide
Seaworld
03.2023 - Current
Summer Farm Hand
Tara Mahoney
08.2018 - 09.2022
Taxidermist
Rick Leech
03.2016 - 07.2018
Optometrist Assistant
Laguna Niguel Optometry-James Kane, OD
01.2014 - 02.2015