Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aleisha Turner

Garland,TX

Summary

Analytical thinker with strong adaptability and keen eye for detail, making a seamless transition into healthcare industry.

Expert in active listening and empathetic communication, leading to improved team dynamics and client relationships. Ability to articulate ideas clearly, facilitating effective collaboration and problem-solving. Track record of enhancing workplace communication strategies, resulting in increased engagement and satisfaction. Focused on promoting a culture of respect and understanding in all interactions.

Skilled in medical ethics and compliance, with a track record of maintaining regulatory standards. Experienced in patient advocacy, dedicated to improving patient experiences and outcomes. Knowledgeable in medical terminology, enabling precise communication among healthcare professionals. Competent in digital literacy, utilizing technology to streamline processes and improve service delivery.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Salesperson

Giftastic Gifts
02.2024 - 01.2025

Lead sales associate in hospitality gift shop.

Greeting customers

Handling special orders (customers request/gift baskets)

Handling POS transactions

Customer Service Support Specialist

State Farm
11.2017 - 11.2019
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Researched and identified solutions to technical problems.
  • Configured hardware, devices, and software to set up work stations for employees.

Caregiver

Avalon Memory Care
04.2016 - 05.2017
  • Daily care and assistance of residents with Dementia or Alzheimer's disease.
  • Bathing, dressing.
  • Toileting/incontinence care.
  • Medication aide.
  • Data entry.
  • Obtaining and recording patient vital signs, heights, weight.
  • Diabetic finger sticks.

Education

CBCS - Medical Billing & Coding

National Healthcareer Association
Online
05.2025

CPhT - Pharmacology

National Healthcareer Association
Online

High School Diploma -

North Garland High School
Garland, TX, US
05.2005

Skills

Windows operating system

Certification

  • CBCS
  • May 2025 to May 2027
  • Certificate to code patient information, prepare and submit claims, manage payments, and resolve discrepancies.

Timeline

Salesperson

Giftastic Gifts
02.2024 - 01.2025

Customer Service Support Specialist

State Farm
11.2017 - 11.2019

Caregiver

Avalon Memory Care
04.2016 - 05.2017

CBCS - Medical Billing & Coding

National Healthcareer Association

CPhT - Pharmacology

National Healthcareer Association

High School Diploma -

North Garland High School
Aleisha Turner