Aleixys Martinez
Kingman,AZ
Summary
Dynamic and detail-oriented professional with experience as a Unit Coordinator at Kingman Regional Medical Center. Proven ability in appointment scheduling and HIPAA compliance, enhancing patient care and communication. Recognized for exceptional customer service and critical thinking skills, ensuring efficient operations in fast-paced environments. Committed to maintaining high standards of patient safety and satisfaction.
Energetic and detail-focused professional with knack for organization and coordination. Possesses strong understanding in data management and client communication. Committed to ensuring smooth operations and positive client experiences.
Overview
2
2
years of professional experience
Work History
Unit Coordinator
Kingman Regional Medical Center
05.2025 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Assembled and maintained patient medical records and other documents related to patient care.
- Assisted with processing patient admissions, transfers and discharges.
- Managed multiple priorities simultaneously while maintaining attention to detail under pressure in a fast-paced healthcare environment.
- Responded to patient call lights to expedite appropriate follow-through.
- Ensured patient safety through strict adherence to HIPAA regulations and maintaining confidentiality of sensitive information.
- Helped troubleshoot equipment failures such as call system, portable phones, WOWs and other unit devices.
- Maintained accurate patient records through diligent data entry and timely updates in the electronic health record system.
- Provided exceptional customer service by addressing patient concerns with empathy and professionalism.
Starbucks Barista
Starbucks
12.2023 - 05.2025
- Prepared a variety of beverages according to company standards and customer preferences.
- Assisted in training new baristas on beverage preparation techniques and customer service protocols.
- Managed inventory levels by restocking supplies and ensuring product freshness.
- Operated espresso machines and other equipment with precision to maintain quality standards.
- Handled cash transactions accurately and efficiently during busy shifts.
- Promoted seasonal products and specials to enhance sales and customer engagement.
- Implemented health and safety protocols to ensure a clean and safe working environment.
- Collaborated with team members to streamline operations during peak service hours.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
Education
Bachelor of Science - Nursing
Mohave Community College
Kingman, AZ11-2029
Skills
- Appointment scheduling
- Supply inventory
- Staff scheduling
- Motivational skills
- Medical terminology
- Software knowledge
- Charting
- Critical thinking
- HIPAA compliance
- Patient registration
Timeline
Unit Coordinator
Kingman Regional Medical Center
05.2025 - Current
Starbucks Barista
Starbucks
12.2023 - 05.2025
Bachelor of Science - Nursing
Mohave Community College