Aleiya Kornel
Winnipeg
Overview
4
4
years of professional experience
Work History
Michelin Agent
IntouchCX
07.2025 - Current
- Managed customer inquiries on Michelin products
- Analyzed customer feedback data to identify trends and recommend process improvements.
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
Cleaner
Belfor Property Restoration
Winnipeg, MB
09.2023 - 01.2024
- Disposal of contaminated food, cleaning, restoring businesses after fire damage
- Supervised cleaning operations, maintaining safety and quality standards.
- Trained junior staff on effective cleaning techniques and equipment use.
Server/Cashier
George’s Burgers & Subs
Winnipeg, MB
11.2021 - 11.2023
- Delivered excellent customer service by assisting customers, taking orders, and addressing needs
- Managed cash and electronic transactions with accuracy using POS systems
- Drove sales performance by identifying customer needs and recommending additional products
Cleaner
Private Cleaning
Winnipeg, MB
01.2022 - 03.2023
- Cleaned and organized clients’ homes to a high standard, working collaboratively with a team of independent cleaners
- Managed client relationships and independently promoted services through word-of-mouth and personal advertising
Education
Highschool diploma -
Tech Voc School
Winnipeg, MB06-2023
Skills
- Thrives in a fast paced environment
- Easily adaptable
- Upselling & Cross-Selling
- Strong Verbal Communication
- Self-Promotion & Marketing
- Client Acquisition
Timeline
Michelin Agent
IntouchCX
07.2025 - Current
Cleaner
Belfor Property Restoration
09.2023 - 01.2024
Cleaner
Private Cleaning
01.2022 - 03.2023
Server/Cashier
George’s Burgers & Subs
11.2021 - 11.2023
Highschool diploma -
Tech Voc School