Aleja Bruce
Highland Springs,VA
Summary
Certified Medical Assistant with 2+ years of healthcare exposure and a strong foundation in both clinical and administrative support. Backed by 3 years of experience in coaching and over 10 years in customer service as a business owner, I bring excellent communication, organizational, and interpersonal skills to patient care. Passionate about helping others and eager to grow within the medical field, I am ready to contribute to a healthcare team and continue developing as a medical professional.
Overview
7
7
years of professional experience
Work History
Beauty Salon Owner
Laid By Le
Richmond, VA
04.2021 - Current
• Provided client-focused services while maintaining safe, hygienic conditions aligned with health regulations
• Built and maintained detailed client records to support repeat care and service customization
• Educated clients on proper scalp and hair care, building lasting relationships through trust and communication
• Operated independently with strong time management, customer service, and multitasking skills
Medical Billing and Coding
VCU Health System
Richmond, VA
06.2018 - 08.2020
- Verified completeness and accuracy of patient and insurance details.
- Assigned procedure and diagnosis codes for insurance billing using Cerner.
- Completed efficient drop and bulk filing to maintain well-organized and easily accessed systems
Medical Assistant Volunteer
James Madison University Health Center
Harrisonburg, VA
12.2019 - 03.2020
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Education
Bachelor of Science - Health Sciences
James Madison University
Harrisonburg, VA05.2021
Skills
Electronic Medical Records (EMR) documentation
Patient intake and medical history collection
Appointment scheduling and front-desk coordination
Specimen collection and basic laboratory procedures
HIPAA compliance and patient confidentiality
Insurance verification and billing support
Strong verbal and written communication skills
Excellent bedside manner and patient rapport
Multitasking in fast-paced clinical settings
Team collaboration and professional adaptability
CPR and First Aid certified (if applicable)
Training
- Trainee for Qualified Mental Health Professional, Virginia Department of Health Professions Board of Counseling, License Number: 0734012845
- Certified Clinical Medical Assistant (CCMA), National Healthcare Association
Timeline
Beauty Salon Owner
Laid By Le
04.2021 - Current
Medical Assistant Volunteer
James Madison University Health Center
12.2019 - 03.2020
Medical Billing and Coding
VCU Health System
06.2018 - 08.2020
Bachelor of Science - Health Sciences
James Madison University