Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alejandra Guerra Medina

Bayonne ,NJ

Summary

RELIABLE,FRIENDLY AND RESPECTFUL ASSOCIATE WHO LEARNS QUCKLY AND MASTERS NEW CONCEPTS FAST AN EXCELLENT WORK ETHIC MORE THAN 5 YEARS OF EXPERIENCE IN RETAIL SALES .AREAS OF EXPERTISE INCLUDE CASH MANAGEMENT AND EXCEPTIONAL CUSTOMER SERVICE

Overview

17
17
years of professional experience

Work History

Driver

Uber
Bayonne, NJ
10.2022 - Current
  • Delivered goods and services to customers on time and in excellent condition.
  • Achieved consistently high customer scores due to exceptional service.
  • Picked up clients from specific locations to transport and drop off at destinations.

Amazon Delivery Driver

delivery one
Belleville, NJ
10.2023 - 01.2024
  • Received daily delivery instructions and route assignments from dispatch.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.

Cashier

Acme
Jersey City, NJ
01.2023 - 05.2023
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.

Warehouse Associate

Amazon
Avenel, NJ
12.2021 - 09.2022
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Used pallet jacks to move items to and from warehouse locations.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Received deliveries, scanned packages and updated orders in internal database.

Store Associate

Lidl US
Bayonne, NJ
10.2020 - 09.2021
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Stocked, replenished and organized inventory to keep store merchandise fresh.
  • Increased customer service feedback scores by delivering outstanding service to customers daily.
  • Offered coupons and special deals to increase quantity of customer spending.
  • Responded to customer questions about products and services.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.

Warehouse Associate

amazon fc
Hoboken, NJ
03.2020 - 09.2020
  • Logged unit quantities and entered data within inventory database to facilitate records maintenance.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Sorted items in staging area and transported items to final storage locations.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Loaded perishable goods into environmentally controlled trucks for planned delivery schedules.
  • Attached identifying tag or labels to materials or marked information on cases, bales, or other containers.

Receiving Associate

Imperial Dade
Jersey City, NJ
11.2019 - 02.2020
  • Communicated with customers and clients about order statuses.
  • Directed materials routing by preparing accurate shipping orders and bills of lading.
  • Communicated with vendors about deliveries and product issues.
  • Designed delivery schedules.

Cashier Sales Associate

Lowes Home Improvement
Bayonne, NJ
02.2019 - 08.2019
  • Helped customers find specific products, answering questions and offering advice.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.

Deli Clerk

Stop & Shop
Bayonne, NJ
07.2018 - 02.2019
  • Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.

Cashier Sales Associate

Waltmart
Bayonne, NJ
01.2016 - 08.2017
  • Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Drove sales and add-on purchases by promoting specific item options to customers.

Packaging Associate

Blue Apron LLC
Jersey City, NJ
11.2014 - 10.2015
  • Applied labels and transferred products to final shipping area with smooth and consistent flow focused on synchronizing operations and meeting timetables.
  • Cleaned and removed damaged or otherwise inferior materials from supplies to prepare raw products for processing.
  • Completed paperwork and minor administrative tasks, including [Task] and [Task], to keep operations compliant and efficient.

Cashier Sales Associate/Supervisor

Twin City
Bayonne, NJ
06.2010 - 01.2012
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Stayed up to date on current item discounts to support promotions.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Greeted incoming customers and provided personable and knowledgeable service.
  • Presented friendly and positive attitude while communicating clearly with customers and colleagues.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Product availability and pricing.
  • Trained new employes

Cashier Sales Associate

A&p
Bayonne, NJ
01.2007 - 06.2009
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Helped customers find specific products, answering questions and offering advice.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.

Education

Bayonne High School
Bayonne, NJ
2010

Medical Assisting

Atsmp
Bergenline Nj
2011

Skills

RELIABLE AND PUNCTUAL

ORGANIZED

ADAPTIVE TEAM PLAYER

CASH HANDLE ACCURACY

EXCELLENT MULTI-TASKER

FRIENDLY AND RESPECTFUL

BILINGUAL

Timeline

Amazon Delivery Driver

delivery one
10.2023 - 01.2024

Cashier

Acme
01.2023 - 05.2023

Driver

Uber
10.2022 - Current

Warehouse Associate

Amazon
12.2021 - 09.2022

Store Associate

Lidl US
10.2020 - 09.2021

Warehouse Associate

amazon fc
03.2020 - 09.2020

Receiving Associate

Imperial Dade
11.2019 - 02.2020

Cashier Sales Associate

Lowes Home Improvement
02.2019 - 08.2019

Deli Clerk

Stop & Shop
07.2018 - 02.2019

Cashier Sales Associate

Waltmart
01.2016 - 08.2017

Packaging Associate

Blue Apron LLC
11.2014 - 10.2015

Cashier Sales Associate/Supervisor

Twin City
06.2010 - 01.2012

Cashier Sales Associate

A&p
01.2007 - 06.2009

Bayonne High School

Medical Assisting

Atsmp
Alejandra Guerra Medina