Alejandra Abbud
El Paso,TX
Summary
Experienced project manager dedicated to community service and enhancing the quality of life in our city. Adept at coordinating and implementing collaborative processes that support diverse teams and advance shared goals. Utilize strong analytical skills to drive the development and recommendation of initiatives aimed at improving efficiency and effectiveness, benefiting both city staff and residents. Bilingual with advanced-level Spanish language skills, enthusiastic about contributing to team success through hard work, attention to detail, and excellent organizational skills.
Overview
15
15
years of professional experience
Work History
Victim Assistance Program Director
34th Judicial District Attorney's Office
07.2021 - Current
- Scheduled and supervised staff meetings to discuss new ideas and update the team on program details and milestones.
- Maintained and updated project related documents.
- Developed program manuals from ground up, laying out framework, and defining roles.
- Provided ongoing direction and leadership for program operations.
- Monitored program performance to identify areas for improvement.
- Recruited and trained staff and interns to upgrade collective team skills.
- Attended stakeholder meetings to discuss ways to collaborate and ensure continuity of services for all victims of crimes.
- Provided trauma informed care and best practices to all victims of crime.
- Managed the Victims of Crime Act (VOCA) Grant, Violence Against Women Act (VAWA) Grant, and Antiterrorism Grant through the Office of the Governor-Council of Government (COG).
- Submitted quarterly progress reports and ensured performance measurements were met.
- Provided yearly presentations to the Council of Government Committee to ensured continuity of funds for the Victims of Crime Act (VOCA) Grant.
- Planned and coordinated the District's Attorney's Office annual Reading of the Names event and the Crime Victim's Walk honoring those affected by crime.
- Worked closely with the County Judge in the preparation for the Walmart shooting annual memorials.
- Provided feedback to other agencies on how to better serve victims of crime.
- Advocated for victims of crime in all capacities in the judicial system and provided crisis intervention as needed.
- Provided community outreach at varies community events to educate the public on early signs of victimization and how to safely report crime.
- Worked closely with law enforcement agencies to ensure the safety of victims and enhance partnerships.
Court Coordinator
County Of El Paso
11.2014 - 07.2021
- Responded to inquiries from general public regarding judicial procedures, court appearances and trial dates.
- Examined legal documents submitted to court for adherence to laws and court procedures.
- Maintained docket calendar and database.
- Met with judges, lawyers and police officials to coordinate functions of court.
- Prepared and distributed court orders, including probation orders and sentencing information.
- Answered telephone calls and transfer calls to appropriate colleagues.
- Used Odyssey to prepare dockets or calendars of cases.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
Court Services Liaison
Community Supervision And Corrections Department
12.2013 - 11.2014
- Engaged with 384th Competency Court and County Criminal Court No. 2 Esteem Program in treatment team meetings to promote positive defendant treatment outcomes.
- Treated defendants and families with respect and dignity.
- Coordinated with Emergence Health Network OCR Program to provide appropriate input and effectively formulate and implement treatment plans for defendants.
- Collaborated with external agencies to meet transitional needs of defendants.
- Assisted Esteem Program case manager with researching grants and grant writing tasks.
- Served Court officials in efficient manner following outlined steps of service.
- Participated in problem-solving activities to support teamwork.
Pretrial Services
Community Supervision And Corrections Department
11.2011 - 11.2013
- Adhered to all legal requirements assessed by court.
- Served as court liaison by attending court hearings and presenting reports and recommendations.
- Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
- Maintained organized offender records and documentation in compliance with department and legal standards.
- Collaborated with institutional staff, area law enforcement, mental health boards, county attorneys and treatment providers.
- Built relationships with defendants by assessing living conditions and case background information.
- Maintained energy and enthusiasm in fast-paced environment.
Secretary
Community Supervision And Corrections Department
08.2009 - 10.2011
- Answered multi-line phone system and greeted callers enthusiastically.
- Reviewed and balanced daily deposit reports.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Produced accurate office files and updated spreadsheets.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Education
Bachelor of Science - Social Psychology
Park University
Fort Bliss, TX06.2012
Skills
- Customer service experience
- Strategic leadership
- Group and individual instruction
- Event Planning
- Team building
- Community Outreach
- Problem-solving abilities
- Reliability and Adaptability
- Time management abilities
- Public relations
- Creative Direction
- Public Speaking
- Professionalism
- Crisis Management
- Multitasking Abilities
Timeline
Victim Assistance Program Director
34th Judicial District Attorney's Office
07.2021 - Current
Court Coordinator
County Of El Paso
11.2014 - 07.2021
Court Services Liaison
Community Supervision And Corrections Department
12.2013 - 11.2014
Pretrial Services
Community Supervision And Corrections Department
11.2011 - 11.2013
Secretary
Community Supervision And Corrections Department
08.2009 - 10.2011
Bachelor of Science - Social Psychology
Park University
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