Sports
Alejandra Alanis
Youth Development Professional
Colorado Springs,United States
Summary
Enthusiastic Store Team Member focuses on exceptional customer service by greeting customers, assisting with store inquiries and ringing purchases using POS system. Participates in proactive team efforts to achieve departmental and company goals. Works to deliver positive customer experiences in clean, well-maintained store.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Store Team Member
Michaels
Colorado Springs, Coloraod
07.2022 - 12.2022
- Maintained energy and enthusiasm in fast-paced environment.
- Resolved problems, improved operations and provided exceptional service.
- Worked flexible hours across night, weekend and holiday shifts.
- Carried out day-to-day duties accurately and efficiently.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Youth Development Professional
Boys And Girls Club
Avondale, CO
01.2019 - 06.2022
- Supervised youth and maintained security for each child under care.
- Helped set appropriate goals and plans to achieve targets.
- Supervised youth in engaging environment to promote security and safety for all ages.
- Arranged and facilitated therapy sessions for individuals, couples and families.
- Assisted with educational needs through tutoring and homework assistance.
- Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Monitored youth behavior and offered guidance and support for positive change.
- Engaged and interacted with youth members, teaching sustainable habits and coping mechanisms.
- Supervised individuals in small group atmosphere to cultivate safety, independence and structure.
Store Attendant
La Alcancia
Carpentersville, IL
07.2019 - 07.2020
- Assisted customer by locating items, processing payments and carrying out heavy purchases.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Increased sales by offering advice on purchases and promoting additional products.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
Education
High School Diploma -
Global Education Solutions
Pueblo, CO 08.2020 - Current
Skills
Problem and issue resolution
Certification
CPR / First Aid
Interests
Travel
Timeline
CPR / First Aid
07-2022
Store Team Member
Michaels
07.2022 - 12.2022
High School Diploma -
Global Education Solutions
08.2020 - Current
Store Attendant
La Alcancia
07.2019 - 07.2020
Youth Development Professional
Boys And Girls Club
01.2019 - 06.2022
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