Summary
Overview
Work History
Education
Skills
Websites
Volunteer Experience
Timeline
Generic

Alejandra Aleman Fuentes

Capistrano Beach,CA

Summary

Bilingual (Spanish), collaborative business professional with demonstrated success in meeting critical timelines, providing actionable metrics and building out technical programs. Strong relationship building and cross-functional communication skills. Recognized for ease in establishing rapport, detail-orientation and ability to troubleshoot issues promptly. Key competencies include: Project Coordination / Scheduling Key Stakeholder Relations Documentation / Tracking Training / Facilitation Compliance Coordination Problem Resolution / Troubleshooting Administrative Support Cross-Functional Collaboration

Overview

7
7
years of professional experience

Work History

Intake Coordinator

CENTER FOR NEW DIRECTIONS
01.2021 - Current
  • Provide administrative support for intake coordination for approximately 10-40 patients daily
  • Efficiently and effectively coordinate patient intake information:
  • Complete all admissions paperwork, entering it digitally into the InSync program
  • Verify medical insurance coverage and benefits for each patient
  • Schedule appointments for consultations, assessments, and transfers
  • Answer phone and email inquiries, addressing patient complaints/concerns quickly
  • Sole support for psychiatry division, addressing concerns of Nurse Practitioners
  • Train new Intake Coordinators
  • Review company’s protocol and procedures manual
  • Procedure for properly filing and starting medical charts in the systems when needed
  • Share Excel spreadsheets and update components in manual, i.e., Spanish prompts

Bilingual Educator

LIBERTY EDUCATION
01.2021 - Current
  • Teach, develop Spanish curriculum, schedule teacher/student allotment of time for bilingual studies, and counsel parents as needed for this start-up charter school

Registered Behavior Technician

STAR OF CALIFORNIA
01.2018 - 01.2021
  • Planned/developed programs and activities in relation to clients’ needs
  • Rolled out analytical systems and trained colleagues on new system implementations
  • Prepared them for the field and client consultations
  • Assisted in completing field incident reports
  • Ensured compliance with protocols when in the field
  • Coordinated/managed up to 10 client schedules
  • Delivered ABA intervention to children with autism and related disorders in school/home settings, enabling them to remain in mainstream classroom and participate in activities with minimal assistance; counseled parents on how to safely calm and relate to their child
  • Participated in program development including goal setting, protocols, and data collection systems
  • Provided Parent Education; attended clinical team meetings and workshops
  • Participated in on-going trainings to stay current with HR requirements and HIPAA changes

Registered Behavior Technician

CORNERSTONE THERAPIES
02.2018 - 11.2018
  • Provided 1:1 therapy to children with autism spectrum disorders in the home, community, and clinic
  • Maintained daily progress on individual clients and submitted tracking, incident report forms and all other forms in a timely manner
  • Collaborated and communicated with clients and families in an empathetic manner that made a positive impact on each patient's behavior and treatment

Life Coach

INJOY LIFE RESOURCES
01.2018 - 11.2018
  • Built professional rapport with individuals and acted as a positive role model for work habits, communication skills, and social skills
  • Supervised/supported up to five individuals while they are learning and practicing skills on site or in the community
  • Monitored progress and safety of individuals by completing paperwork and providing summary reports to insurance company and client’s home
  • Provided assistance to individuals with disabilities in the areas of personal hygiene and other activities of daily living, including feeding, lifting, toileting, and range of motion
  • Received “Employee of the Month” (6/2018)

Counselor / Catalyst

NEIGHBORHOOD DAY CAMP FOREST HOME
06.2017 - 09.2017
  • Counseled/taught local children, along with individual church ministries, about God
  • Served as a catalyst to the individual church to connect the local community to the church and become a member of the church
  • Set up camp and conducted fun and safe activities for the children

Education

BA - Psychology

Biola University
La Mirada, CA
12.2017

Skills

  • Project Coordination
  • Scheduling
  • Key Stakeholder Relations
  • Documentation
  • Tracking
  • Training
  • Facilitation
  • Compliance Coordination
  • Problem Resolution
  • Troubleshooting
  • Administrative Support
  • Cross-Functional Collaboration

Volunteer Experience

Spanish Counselor, Casa Hogar Belem, Tijuana, Mexico, 01/01/16, 12/31/20, Guide/teach 17 students from ages 13-17 in Spanish., Develop network of employers/universities for internship and school placement., Facilitate training programs., Plan/develop annual/monthly lesson plans.

Timeline

Intake Coordinator

CENTER FOR NEW DIRECTIONS
01.2021 - Current

Bilingual Educator

LIBERTY EDUCATION
01.2021 - Current

Registered Behavior Technician

CORNERSTONE THERAPIES
02.2018 - 11.2018

Registered Behavior Technician

STAR OF CALIFORNIA
01.2018 - 01.2021

Life Coach

INJOY LIFE RESOURCES
01.2018 - 11.2018

Counselor / Catalyst

NEIGHBORHOOD DAY CAMP FOREST HOME
06.2017 - 09.2017

BA - Psychology

Biola University

Similar Profiles

CREATE PROFILE
Alejandra Aleman Fuentes