Hi, I’m
Alejandra Avilez
Overview
21
years of professional experience
1
Certification
Work History
Blue Skies Of Texas East
Restorative Therapy Nursing
11.2021 - Current
Job overview
- Upheld infection control and prevention policies across different patient-facing areas.
- Facilitated personal hygiene management, feeding and ambulation.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Documented patient information and care activities in electronic health record.
- Assisted patients in development of eating, dressing and grooming skills.
- Utilized approved restorative approaches and adhered to treatment plans in execution of patient care.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Transported patients between rooms and appointments or testing locations.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Operated equipment appropriately and according to user instructions, reporting damaged or malfunctioning equipment.
- Administered variety of therapeutic treatments to patients such as range of motion, progressive mobility exercises and speech therapy.
Grandview Assisted Living
Receptionist
03.2020 - 11.2021
Job overview
- Maintained visitor log for entering and leaving facility for security purposes.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Assisted with onboarding new clients and securing paperwork completion.
- Responded to inquiries from callers seeking information.
- Handled assignments independently with good judgement and critical thinking skills.
- Scheduled office meetings and client appointments for staff teams.
- Organized, maintained and updated information in computer databases.
- Resolved customer problems and complaints.
- Compiled information from files and research to satisfy information requests.
- Corresponded with clients through email, telephone, or postal mail.
- Answered central telephone system and directed calls accordingly.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
- Confirmed appointments, communicated with clients, and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Routed incoming mail and messages to relevant personnel without delay.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Collected [Type] payments, processed transactions and updated relevant records.
- Helped office staff prepare reports and presentations for internal or client-related use.
Hunters Pond Care Center
Nursing Assistant
01.2019 - 01.2020
Job overview
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Transported patients between rooms and appointments or testing locations.
- Identified and reported unsafe situations to maintain adherence to safety protocols.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Facilitated personal hygiene management, feeding and ambulation.
- Documented patient information and care activities in electronic health record.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Regent Care Center
Certified Nursing Assistant Aide
06.2010 - 08.2018
Job overview
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Supported needs of [Number]+ residents under long-term care.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Audie L. Murphy Memorial VA Hospital
Certified Nursing Assistant
01.2005 - 08.2009
Job overview
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Documented patient information and care activities in electronic health record.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Delivered high-quality care to [Type] patients in hospital facility.
- Upheld infection control and prevention policies across different patient-facing areas.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Transported patients between rooms and appointments or testing locations.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Followed directions of licensed nurses to administer medications and treatments.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Facilitated personal hygiene management, feeding and ambulation.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Educated patients and family members on best home care practices for healing and recovery.
- Supported needs of [Number]+ residents under long-term care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
Incarnations Home And Health Care
Nursing Assistant Intern
09.2002 - 09.2004
Job overview
- Followed directions of licensed nurses to administer medications and treatments.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Identified and reported unsafe situations to maintain adherence to safety protocols.
Education
Texas Nurse Aide San Antonio, TX
Nurses Aide Registry from Certification of Nursing Assisting
04.2005
Rameses High School San Antonio, TX
High School Diploma
07.1998
University Overview
- Extracurricular Activities: [Activity]
Skills
- Infection Control Procedures
- Dental Care
- Exercise Administration
- Patient Needs Assessment
- Interdisciplinary Team Collaboration
- Medical Recordkeeping
- Scheduling Medical Appointments
Certification
- CNA - Certified Nursing Assistant
- CPCT/A - Patient Care Technician/Assistant
Bilingual speaking
Spanish, and English bilingual speaking.
Languages
Spanish
Professional Working
Timeline
Restorative Therapy Nursing
Blue Skies Of Texas East
11.2021 - Current
Receptionist
Grandview Assisted Living
03.2020 - 11.2021
Nursing Assistant
Hunters Pond Care Center
01.2019 - 01.2020
Certified Nursing Assistant Aide
Regent Care Center
06.2010 - 08.2018
Certified Nursing Assistant
Audie L. Murphy Memorial VA Hospital
01.2005 - 08.2009
Nursing Assistant Intern
Incarnations Home And Health Care
09.2002 - 09.2004
Texas Nurse Aide
Nurses Aide Registry from Certification of Nursing Assisting
Rameses High School
High School Diploma