Alejandra Bayona
Forum at the Woodlands
Houston
2
Languages
3
years of professional experience
Dedicated care manager with expertise in care coordination, patient safety, and mobility assistance. Committed to enhancing clients' independence and well-being through effective clinical documentation and patient education.
Work History
Care Manager
2 Years 3 Months- Assisted clients with daily living activities, enhancing comfort and independence.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Transported individuals to events and activities, medical appointments, salon appointments, and physical therapy.
- Transported patients in and out of bed, toileting, and in and out of vehicles.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.
- Provided companionship, fostering emotional well-being and social engagement.
Receptionist
11 Months- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Maintained accurate patient records using electronic health record systems, enhancing data integrity.
- Assisted in resolving patient inquiries and concerns, improving overall customer satisfaction.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Assisted with planning office events and meetings for smooth execution.
- Optimized resource allocation by managing inventory of office supplies and reordering as necessary.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Education
High School Diploma
- Honor Roll [Spring 2023]
- HOSA Member
- [3.8] GPA
- Completed AP course in world history, US history, AP anatomy and physiology, AP physics
- Interned at Spring Creek Village January 2023-May 2023
Skills
Care coordination
Care planning
Clinical documentation
Patient education
Patient safety
Activities of daily living
Mobility assistance
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
Enjoy creating and following travel blogs and vlogs.
Music
Gym Workouts
Reading
Animal Care
Pilates
Fashion and Style
Passionate about balancing physical health with mental and emotional wellness.
Volunteering
Crafting and DIY Projects
Cooking
Timeline
Care Manager
Forum at the Woodlands
05.2024 - CurrentRead More
Receptionist
Magnificat Primary Care
06.2023 - 05.2024Read More
Carl Wunsche Senior High School
High School Diploma
Read More
Referrals
Forum at the Woodlands
Kimberly Evans, RN: (847)-987-9195
Veronda Smitherman, LVN: (832)-641-1721
Magnificat Primary Care
Andrea Perez, MANAGER: (346)-978-9245