Overview
Work History
Education
Skills
Timeline
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Alejandra Becerra

Stanton,CA

Overview

6
6
years of professional experience

Work History

Police Aide

Cypress Police Department
01.2024 - Current
  • Conduct detailed data entry for traffic citations, ensuring accurate and timely documentation within the department's records system.
  • Manage the release of impounded vehicles, coordinating effectively with vehicle owners and adhering to departmental policies.
  • Provide comprehensive support at the front desk, addressing public inquiries, offering assistance, and directing visitors to appropriate resources.
  • Facilitate smooth communication by answering phone calls, responding to various inquiries, and providing accurate information to enhance community relations.
  • Process requests for traffic collision reports, criminal reports, and calls for service, demonstrating meticulous attention to detail and confidentiality.
  • Oversee the reception and distribution of mail within the records department, maintaining organization and efficiency in document handling.

Hostess

Capone's Italian Cucina
03.2018 - Current
  • Managed front-of-house operations in a busy restaurant environment, ensuring an exceptional dining experience for guests.
  • Greeted and seated guests promptly, providing a warm and welcoming atmosphere.
  • Trained new host/hostess staff, imparting essential skills and restaurant protocols to maintain high service standards.
  • Handled reservations efficiently, managing guest expectations and restaurant capacity effectively.
  • Coordinated with kitchen and wait staff to ensure timely preparation and service of orders, optimizing workflow and guest satisfaction.
  • Assisted with running food to tables, ensuring that guests received their orders promptly and accurately.
  • Busied tables to maintain a clean and inviting dining area, readying spaces for new guests quickly.
  • Processed cash and credit card transactions, demonstrating accuracy and proficiency in handling payments.

Caregiver

Rowntree Gardens
12.2020 - 02.2021
  • Provided comprehensive support to senior residents with Alzheimer's and dementia, aiding with activities of daily living including bathing, dressing, and grooming.
  • Monitored residents' health and well-being, promptly identifying and addressing any concerns or changes in condition.
  • Assisted with mobility and exercise routines to promote physical health and prevent deterioration.
  • Offered emotional support and social interaction, contributing to the maintenance of cognitive and emotional functioning of residents.
  • Collaborated with staff and family members to create and execute personalized care plans, ensuring they align with residents' needs and preferences.
  • Maintained detailed records of residents' care, activities, and progress, ensuring accurate documentation for healthcare providers and family members.
  • Communicated regularly with healthcare professionals to guarantee that residents received appropriate and timely medical care.

Food and Beverage Attendant

Knott's Berry Farm
03.2018 - 01.2019
  • Delivered exceptional customer service in various settings, including restaurants, food stands, and a bakery, ensuring a positive dining experience for all guests.
  • Took orders with accuracy, and efficiently prepared and served food and drinks to meet guest expectations.
  • Handled cash and credit card transactions, demonstrating reliability in managing payments and providing accurate change.
  • Maintained cleanliness of tables, work areas, and dining spaces, adhering to health and safety standards to ensure a pleasant environment.
  • Restocked supplies and managed inventory levels, ensuring the availability of necessary items for smooth operation.
  • Facilitated effective communication with kitchen and bakery staff, coordinating to ensure timely preparation and stocking of orders and pastries.

Education

Bachelor of Arts - Criminal Justice

California State University - Fullerton
Fullerton, CA
05.2024

Associate of Arts - Criminal Justice

Fullerton College
Fullerton, CA
05.2022

High School Diploma -

Magnolia High School
Anaheim, CA
05.2020

Skills

Bilingual Communication, Communication Skills, Interpersonal Skills, Cultural Sensitivity, Adaptability, Ethical Judgement, Community Engagement

Timeline

Police Aide

Cypress Police Department
01.2024 - Current

Caregiver

Rowntree Gardens
12.2020 - 02.2021

Hostess

Capone's Italian Cucina
03.2018 - Current

Food and Beverage Attendant

Knott's Berry Farm
03.2018 - 01.2019

Bachelor of Arts - Criminal Justice

California State University - Fullerton

Associate of Arts - Criminal Justice

Fullerton College

High School Diploma -

Magnolia High School

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Alejandra Becerra