Alejandra Campos
United Stated Navy
Virginia Beach,VA
1
Language
1
Certification
21
years of professional experience
Results-driven Aviation Administration Operations Manager with over 20 years of experience in administration. Proven track record in optimizing workflows, expertise in process improvement, team leadership, and customer service. Achievements include enhancing operational efficiency and maximizing customer satisfaction.
Work History
Aviation Administration Operations Manager
20 Years 10 Months- Oversaw operational workflows, ensuring compliance with military standards and regulations.
- Implemented process improvements that enhanced efficiency and reduced operational costs.
- Led cross-functional teams to execute strategic initiatives aligned with organizational goals.
- Developed training programs for personnel, fostering skill development and team cohesion.
- Analyzed performance data to identify trends, driving informed decision-making across operations.
- Coordinated logistics and supply chain activities, optimizing resource allocation and inventory management.
- Facilitated communication between departments to streamline operations and enhance collaboration.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Developed and implemented strategies to maximize customer satisfaction.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
Education
Bachelor of Arts - Social Work
Master of Science - Military Trauma
Skills
Problem-solving
Team leadership
Customer service
Employee relations and conflict resolution
Planning and implementation
Staff training
Staff management
Inventory management
Project management
Operations oversight
Policies and procedures implementation
MS office
Certification
- Certified Computer Operator, U.S. Department of Labor
- Certified Administrative Service Manager, U.S. Department of Labor
Languages
Spanish
Native or Bilingual
Timeline
Aviation Administration Operations Manager
United Stated Navy
11.2005 - CurrentRead More
Brandman University
Bachelor of Arts from Social Work
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American Military University
Master of Science from Military Trauma
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